Functional Implementation Consultant - Property Management Solution (Uk Hours)

Mri India; Cape Town; Hybrid; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Medical Aid Scheme

Personal Pension Plan

Parental Leave

25 days annual leave + Flex Time Off

Tuition Reimbursement

Job summary

MRI Software in Cape Town is seeking an Implementation Consultant to lead and support Horizon and ProLease deployments for clients across EMEA. You will gather requirements, design solutions, and train end users while collaborating with stakeholders to ensure successful outcomes.

The role operates on a hybrid schedule with three days from home. UK hours apply; travel readiness and client-facing delivery are essential for project success.

Qualifications

• Degree in IT, Business, Finance, Maths, or Accounting preferred.
• Experience in business and knowledge of property and lease management principles.
• Implementation or use of a property management software is required; Horizon or ProLease Enterprise beneficial.
• Effective communication skills and ability to train others.
• Competency in Excel, Word, PowerPoint.

Responsibilities

• Lead and participate in client sessions to implement Horizon/ProLease.
• Gather requirements and translate into Horizon design.
• Train clients on Horizon and ProLease.
• Manage project timelines, risks, and issues.
• Develop and deliver remote or in-person training programs.
• Coordinate tasks and resources for successful implementations.

Skills

Communication

Problem solving

Teamwork

Travel flexibility

Education

IT/Business/Finance degree

Tools

Excel

Word

PowerPoint

Job description

Position Overview:

This position is responsible for implementing MRI's Horizon and ProLease Enterprise property management solutions and to provide property and lease management consulting services for existing and new clients throughout EMEA. For someone with at least 2 - 3 years business experience, this role will allow for the successful applicant to eventually develop their career into a subject matter expert on client facing projects, being central to leading discussions and implementations. This role allows a degree of responsibility, and the successful applicant will be able to run projects from start to finish. Additionally, this position will train clients on the use of MRI Horizon and ProLease Enterprise, with special attention on guiding clients to apply best practice.

The successful candidate must be capable of leading and participating in working sessions with client's personnel to facilitate technology-based solutions to business problems. This person must be a team player as there are many key stakeholders across the business that work together towards successful implementations.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Please note that this position will be supporting the UK region and therefore, working UK hours (09:00- 18:00 SA time and until 10:00 -19:00 during daylight saving).

Responsibilities:

• Familiar with real estate management business processes in either the investor or occupier space (or both).
• Work with clients to gather their requirements and implement the Horizon and ProLease Enterprise software.
• Conduct gap analysis, document client requirements, and translate into Horizon solution design.
• Advise clients on industry best practices regarding property and lease management.
• Create business documentation including training material.
• Assist clients in software configuration, testing, training, and deployment.
• Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise.
• Plan, develop and deliver remote or face to face, systems training programs.
• Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services.
• Work with a varied number of clients in different specialised sectors.

Requirements:

• Degree in IT, Business, Finance, Maths, or Accounting is preferred.
• Experience in business, knowledge of property and lease management principles, software implementation would be advantageous.
• Implementation or use of a property management software is a requirement. Use of Horizon or ProLease Enterprise would be advantageous, though not essential.
• Effective communication skills.
• Ability to reason logically and provide innovative solutions.
• Strong verbal and written communication skills.
• Good problem-solving skills and tenacity to resolve them.
• Good understanding of software implementation methodology.
• Confident with training or training delivery.
• Competency in Excel, Word, PowerPoint.

Other Skills / Experience

• High initiative, self-motivation, and enthusiasm.
• Strong professionalism and customer satisfaction orientation.
• Being able to demonstrate team working abilities is a must.
• Must be flexible to travel when travel is required.

Perks & Benefits

• We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of 'Flex Time Off' to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high