Functional Implementation Consultant - Property Management Solution (UK Hours)

MRI South Africa; Cape Town; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Office breakfasts

Quarterly lunches

Virtual social events

Health benefits

Tuition reimbursement

Parental Leave

Job summary

MRI Software in Cape Town is seeking a property management implementation consultant to lead Horizon and ProLease Enterprise projects for UK regions, collaborating with clients on requirements, design, and training. Hybrid work with 3 days from home per week and UK hours are part of the role.

The candidate will guide best practices in property and lease management, support software configuration, testing, and deployment, and manage timelines and risks across multiple clients.

Qualifications

• Degree in IT, Business, Finance, Maths, or Accounting preferred.
• Experience in business and knowledge of property/lease management principles is beneficial.
• Implementation or use of property management software is required.
• Use of Horizon or ProLease Enterprise is advantageous but not essential.
• Effective communication skills; ability to train or deliver training.

Responsibilities

• Gather client requirements and implement Horizon and ProLease Enterprise.
• Conduct gap analysis and translate requirements into solution design.
• Advise on best practices for property and lease management.
• Create training materials and deliver remote or on-site training.
• Manage client and project timelines, risks, and issue resolution.
• Coordinate tasks and resources for successful Horizon implementations.
• Engage with multiple clients across sectors.

Skills

Communication

Teamwork

Problem-solving

Travel-flexible

Education

Degree in IT, Business, Finance, Maths, or Accounting

Tools

Excel

Word

PowerPoint

Job description

Position Overview: This position is responsible for implementing MRI’s Horizon and ProLease Enterprise property management solutions and to provide property and lease management consulting services for existing and new clients throughout EMEA. For someone with at least 2 – 3 years business experience, this role will allow for the successful applicant to eventually develop their career into a subject matter expert on client facing projects, being central to leading discussions and implementations. This role allows a degree of responsibility, and the successful applicant will be able to run projects from start to finish. Additionally, this position will train clients on the use of MRI Horizon and ProLease Enterprise, with special attention on guiding clients to apply best practice. The successful candidate must be capable of leading and participating in working sessions with client’s personnel to facilitate technology-based solutions to business problems. This person must be a team player as there are many key stakeholders across the business that work together towards successful implementations. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. Please note that this position will be supporting the UK region and therefore, working UK hours (09:00- 18:00 SA time and until 10:00 -19:00 during daylight saving)

Responsibilities: Familiar with real estate management business processes in either the investor or occupier space (or both). Work with clients to gather their requirements and implement the Horizon and ProLease Enterprise software. Conduct gap analysis, document client requirements, and translate into Horizon solution design. Advise clients on industry best practices regarding property and lease management. Create business documentation including training material. Assist clients in software configuration, testing, training, and deployment. Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise. Plan, develop and deliver remote or face to face, systems training programs. Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement Horizon services. Work with a varied number of clients in different specialised sectors.

Requirements: Degree in IT, Business, Finance, Maths, or Accounting is preferred. Experience in business, knowledge of property and lease management principles, software implementation would be advantageous. Implementation or use of a property management software is a requirement. Use of Horizon or ProLease Enterprise would be advantageous, though not essential. Effective communication skills. Ability to reason logically and provide innovative solutions. Strong verbal and written communication skills. Good problem-solving skills and tenacity to resolve them. Good understanding of software implementation methodology. Confident with training or training delivery. Competency in Excel, Word, PowerPoint.

Other Skills / Experience High initiative, self-motivation, and enthusiasm. Strong professionalism and customer satisfaction orientation. Being able to demonstrate team working abilities is a must. Must be flexible to travel when travel is required

We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself. About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself! At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the right fit for your next career move! We’re completely dedicated to making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: Join our employee-led resource groups to maximize your experience at work. Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program. Utilize 16 hours of paid time to volunteer. Know great workers? Our generous employee referral scheme rewards you for bringing in talent. Enjoy peace of mind with our regional-specific healthcare benefits for you and your family. Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee. Maintain a fantastic work-life balance with PTO days plus observed holidays. Further your professional development and growth with our tuition reimbursement offerings. Enjoy the flexibility of working from anywhere in the world for two weeks out of the year. And more! Now, take a glimpse into some of the fun we have here: MRI Software Instagram