FTC Wellness Assistant

Wellness Warehouse; Roodepoort; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Provident fund

Medical aid

Birthday leave

Employee discounts

Wellness Training Academy

Job summary

Wellness Warehouse in Roodepoort, South Africa, is hiring a Sales Assistant to greet customers, identify needs, and provide product options. The role includes stock checks, merchandising, and POS transactions.

The candidate should have Wellness Academy Foundation Training and Specialization Training, be fully computer literate, and willing to work weekends and extended retail hours. Provident fund, medical aid, and discounts are offered.

Qualifications

• Excellent customer service and communication skills.
• Ability to assess customer needs and advise on options.
• Willingness to work weekends and extended retail hours.
• Strong numeric and cash handling abilities.
• Attention to stock, pricing and expiry dates.

Responsibilities

• Greet customers, assist, and provide optimal service.
• Identify needs and advise on products/services to meet them.
• Handle queries and resolve issues for customers.
• Participate in store opening/closing procedures and merchandising.
• Maintain accurate stock counts and check expiry dates.
• Process sales at the point of sale and assist with cash ups.

Skills

Customer service

Needs assessment

Problem solving

Communication

Education

Wellness Academy Foundation Training

Specialization Training

Tools

POS systems

Job description

Roodepoort, South Africa | Posted on 09/11/2026

• Approach allcustomers, greet, smile and offer assistance
  
• Identify customerneeds in order to provide optimal experience
  
• Takesresponsibility for serving the customer and finding solutions tocustomers’ queries
  

• Meet customersneeds and expectations by asking, listening to and advisingcustomers as to options/services/products available
  
• Offersalternatives to the customer if merchandise is notavailable
  
• Achievement ofsales and unit targets
  
• Knows what newlines and promotions have come into the store
  
• Opening &closing procedures are followed
  
• To ensure allmerchandising principles are in place at all times and thatevery item is ticketed
  
• Ensure accuratestock counts & checking of product expiry dates
  
• Cash handling -assist at point of sale and with cash ups
  

Requirements

• Minimum 1 yearWellness Warehouse experience as a Sales Assistant
  
• ApplicableWellness Academy Foundation Training & SpecializationTraining
  
• Fully computerliterate
  
• Perfect writtenand verbal communication skills
  
• Ability andwillingness to work weekends and extended retail hours
  
• CompetencyAssessment Achieved
  
• Remunerationbased on a ‘cost to company’ model and performance incentives.
  
• All permanentteam members are required to join the company’s provident fundand risk benefit.
  
• Medical aidoptions are available.
  
• Birthday leave
  
• Team memberdiscounts on in-store and online purchases
  
• Ongoinglearning and development through our in-house WellnessTraining Academy and supplier training.
  
• Opportunitiesto be involved in CSI initiatives, events, and experiences(environmental and social)