Fruit & Veg Manager at PnP

Pick n Pay; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Pick n Pay is seeking a Department Manager in Cape Town to oversee merchandising and staff. The role involves maintaining product quality, ensuring compliance with safety standards, and enhancing customer service. Candidates should have relevant experience and a strong business sense, alongside the ability to lead a team effectively.

Qualifications

• 2-4 years Produce Experience and Knowledge.
• OR 1-2 years in a management role overseeing sales staff.

Responsibilities

• Conducts regular quality checks on merchandise.
• Ensures compliance with hygiene and safety standards.
• Handles staff management and training.

Skills

Customer service

Sense of Urgency

Communication

Planning and organizational ability

Business sense

Education

Grade 12

Job description

Introduction

To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Duties & Responsibilities

Key Responsibilities

Merchandising Management

Conducts regular quality checks on merchandise

Executes plano guide 100%

Handles product as per SOP

Ensures products are produced according to recipe specifications

Ensures department is ready for trade by store opening time

Identifies fast selling lines within store, and implications on margin and sales opportunities

Ensures product is wrapped and packed according to standards

Ensures sufficient product available for customer demand

Ensures compliance to hygiene, housekeeping and safe working standards

Monitors the implementation of all promotional activities - adherence to promotional calendar

Back up areas are kept clean and clear

Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area

Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

Ensures that hygiene and housekeeping standards are maintained

Ensures stock rotation

Monitors the adherence to food safety and health and safety standards are maintained

Manages Non-Conformances via effective corrective action

Implements cleaning schedules and checks effective cleaning and sanitation

Recording of Food Safety Daily Checklist

Customer Services Management

Responds to customer requests

Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability

Ensures department standards are maintained; equipment is manned and in working order

Staff Management

Communicates critical information to staff

Set targets and activities - priorities, delegates and communicates

Handles procedural, policy and legislative noncompliance

Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste

Checks and amends Kronos scheduling

Coaches staff

Administration

Ensures that all equipment is properly maintained in effective working order

Ensures that general maintenance standards are met

Monitors waste, and ensures procedures are adhered to

Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.

Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

Gap scanning out of stocks

Identifies, counts, and records out of stocks & over stocks

Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning

Processes IDTs via SAP

Actions reduced to clear on SAP as per SOP

Checks for electronic communications regularly during the working day

Processes waste

Ensure PID's are counted correctly as per the National P & L schedule

Desired Experience & Qualification

Minimum Requirements

Grade 12

2-4 years Produce Experience and Knowledge

OR

1-2 years Run a department responsible for sales staff - Management experience - coaching, training, dealing with noncompliance and performance issues

Competencies

Customer service

Sense of Urgency

Communication

Planning and organizational ability

Business sense