Frontline Sales Support (Architecture)

Tyron Consultancy; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in the manufacturing and construction materials industry is seeking a Frontline Sales Support individual in Johannesburg. The role involves managing front desk responsibilities and supporting sales administration while assisting with customer queries. Ideal for candidates with a degree in Architecture or Landscape Architecture looking for career growth in a dynamic commercial environment.

Qualifications

• Degree in Architecture or Landscape Architecture preferred.
• Comfortable managing walk-in enquiries.
• Familiarity with CRM and ERP systems is advantageous.

Responsibilities

• Manage the front desk and engage with walk-in clients.
• Process quotes, orders, invoices, and returns.
• Capture and follow up on leads using Salesforce.

Skills

Strong communication

Customer-facing ability

Organisational accuracy

Attention to detail

Education

Degree in Architecture

Degree in Landscape Architecture

Tools

Salesforce

Syspro

Job description

Frontline Sales Support (Architecture) required in Johannesburg.

Position available within the manufacturing and construction materials industry. The role involves managing front desk responsibilities, supporting sales administration, and assisting with customer queries.

Suitable for a confident, detail-driven individual with either strong commercial admin experience or a degree in Architecture or Landscape Architecture seeking long-term career growth in a commercial environment.

Salary: R18 000 – R22 000 CTC per month.

Minimum Requirements:

• A degree in Architecture or Landscape Architecture is preferred (this qualification aligns with the structured career path that the company envisions)
• Strong communication and customer-facing ability
• Comfortable managing walk-in enquiries and supporting internal teams
• Understanding of how sales, logistics, and production integrate
• High attention to detail and organisational accuracy
• Familiarity with CRM and ERP systems (Salesforce, Syspro, or similar)

Duties and Responsibilities:

• Manage the front desk and engage with walk-in clients
• Process quotes, orders, invoices, and returns
• Capture and follow up on leads using Salesforce
• Use Syspro for stock checks, order processing, and admin tasks
• Maintain product displays and marketing material
• Liaise with internal teams (sales, production, logistics)
• Provide product and basic installation guidance (Product training will be provided)
• Escalate issues when necessary
• Submit weekly reports and customer interaction summaries