Front Office Receptionist/Night Shift Relief

Hyatt Regency Calgary; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Un hôtel de luxe en Afrique du Sud, Hyatt Regency Cape Town, recherche un réceptionniste de nuit enthousiaste et orienté service. Ce rôle implique d'accueillir les clients, de gérer les réservations et de maintenir un environnement de réception organisé. Bien qu'un équilibre entre le travail de jour et de nuit soit attendu, ce poste offre une opportunité unique de croissance professionnelle dans un cadre dynamique.

Qualifications

• Expérience antérieure dans un bureau d'accueil d'hôtel.
• Ouverture à travailler à la fois le jour et la nuit.

Responsibilities

• Accueillir les clients et gérer les enregistrements.
• Effectuer des audits de nuit et mettre à jour les systèmes.

Skills

Communication

Interpersonal Skills

Independence

Tools

Opera

Job description

Organization- Hyatt Regency Cape Town

Summary

At Hyatt Regency Cape Town, we believe in creating meaningful connections and exceptional experiences. As part of the global Hyatt family, we are committed to fostering a welcoming and dynamic work environment that supports both personal and professional growth/ we are currently seeking an enthusiastic and service oriented Front Office Receptionist/Night Shift Relief.

Key Responsibilities

• Warmly welcome guest and handle check-ins and check-outs efficiently.
• Manage bookings, process payments and provide accurate guest information.
• Respond to guest enquiries and resolve issues in a professional manner.
• Perform night audit duties and ensure all systems and records are accurately updated.
• Maintain a clean and organized reception area.
• Coordinate with other departments to ensure guest needs are met.
• uphold security and safety protocols particularly during night shifts.
  
  

Qualifications

Requirements

• Previous experience in a hotel front office
• Willingness to work both day and night shifts
• Excellent communication and interpersonal skills
• Proficiency in hotel management systems such as Opera
• Ability to work independently, especially during the night shift,
• Professional appearance and a positive attitude