Front Office Receptionist

Radisson Hotel Group Inc.; Polokwane; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a leading hotel group as a Front Office Receptionist in Polokwane. You will play a key role in delivering exceptional service and creating memorable experiences for guests, all while being part of a vibrant and supportive team dedicated to hospitality excellence. This position offers the chance to grow and develop your career in a dynamic and fun environment.

Benefits

Exclusive global hotel rates

Local perks and rewards

Career development opportunities

Inclusive workplace and team spirit

Qualifications

• Creative problem-solver with a positive attitude.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Ensure exceptional guest experiences are delivered.
• Work proactively to ensure guest satisfaction.
• Anticipate and manage all aspects of the guest journey.

Skills

Flexibility

Problem-solving

Teamwork

Service orientation

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Front Office Receptionistto join our vibrant team. At Park Inn by Radisson Polokwane we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Front Office Receptionist, you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic team.

It’s not just about check-in and check-out during night hours; it’s about everything in-between

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.