FRONT OFFICE MANAGER / DUTY MANAGER

FIRST RESORTS FIRST GROUP AND HOTEL MANAGEMENT

FRONT OFFICE MANAGER / DUTY MANAGER

La Cote d`Azur Timeshare Resort has a position available for a dynamic Front Office Manager / Duty Manager. If you are super confident, love people, friendly and outgoing, can work under pressure and multi-task and are prepared to work shifts, weekends and public holidays, this is the perfect career opportunity for you.

KEY RESPONSIBILITIES

• Manage and monitor activities of all staff in the Front Office Department, making sure they adhere to the standards of excellence required.
• Work closely with Accountant, Housekeeping and Maintenance Departments.
• Act as Manager on Duty for the resort, dealing with complaints, problem solving, disturbances, special requirements and any other issues that may arise.
• Control cash procedures, time keeping and schedules at all times.
• Monitor stock control and purchasing.

QUALIFICATIONS AND EXPERIENCE

• Relevant Tertiary Education, High School diploma, General Education Degree or international equivalent required.
• 5 years previous Front Office experience in supervisory / Management capacity in a luxury property required.
• English and Afrikaans language is mandatory and the ability to speak, read and write clearly.
• Must be able to listen to, read and / or write instructions, memos, short correspondences and messages.
• Extensive Opera Cloud experience a must.
• Microsoft Office Suite intermediate level essential.
• Must live in the Greater Margate / Port Shepstone area.

If you meet the above requirements, please email your C.V. to Mrs Petra Meyer at [emailprotected]. Closing date for applications: 31 July 2023. If you do not hear from us by 4th August 2023, consider your application unsuccessful.