Front Office & Finance Assistant

Findojobs South Africa; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A financial services provider in Gauteng seeks a Front Desk Receptionist to provide professional reception support and assist the finance team with bookkeeping and debtor collections. This role is essential for smooth office operations and requires excellent communication skills, attention to detail, and proficiency in Microsoft Office Suite. Candidates should have a bookkeeping certificate and experience in a similar role.

Qualifications

• At least 75% on accounting in Matic or equivalent.
• Minimum 2 years of experience in a financial role.
• Basic accounting exposure advantageous.

Responsibilities

• Greet and manage visitors and communications at reception.
• Support finance team with bookkeeping and debtor collections.
• Ensure office administration and maintain supplies.

Skills

Professional communication skills

Strong organizational abilities

Attention to detail

Team-player attitude

Multitasking

Education

Bookkeeping certificate or similar finance qualification

Tools

Microsoft Office Suite

Pastel Partner

Excel

Job description

Position Purpose:

To provide professional front-desk reception services while supporting the finance team with
junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth
daily operations of the office and supporting financial efficiency through prompt
communication, administration, and debtor’s follow-up.

Key Responsibilities:

1. Reception & Front Desk Management
? Greet and direct visitors in a professional and friendly manner.
? Answer and route incoming calls and emails promptly.
? Maintain a clean and organized reception area.
? Assist with incoming and outgoing courier/delivery coordination.
? Manage incoming general queries and support ticket routing.
? Shipping and receiving of goods and stock at the front desk.
? Printer Management
? Ad-hoc Reception duties

2. Bookkeeping & Debtors
? Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Dat
? atill.
? Escalate unresolved issues in a timely manner.
? Liaise regarding payment arrangements and account reconciliations.
? Maintain accurate debtor communication and payment records.
? Maintain
? Support Function to Accounts receivable
? Maintain Sufficiency Score (2-hour turnaround time on all incoming tickets)

3. Office Administration
? Manage and track office supplies, ensuring stock levels are maintained.
? Coordinate office maintenance and liaise with relevant service providers.
? Maintain and organize both physical and digital filing systems.
? Support scheduling of internal meetings and events.
? Perform general clerical tasks: scanning, photocopying, document preparation, and data
entry.
? Provide admin support to EXCO members as required.

Key Competencies
? Professional communication skills (written and verbal)
? Strong organizational and time management abilities
? High attention to detail and accuracy
? Discretion and confidentiality
? Team-player with a proactive attitude
? Ability to multitask in a dynamic environment
Qualifications & Experience
? At least 75% on accounting in Matic and or;
? A bookkeeping certificate or similar finance qualification and or;
? Minimum 2 year of experience in a similar role with finance responsibilities
? Basic accounting or finance exposure advantageous
? Proficient in Microsoft Office Suite and Pastel Partner
? Advance Excel skill will be advantageous

Key Responsibilities:

Performance Measures (KRA suggestions)
? Reception and admin duties completed accurately and on time
? Prompt and professional handling of financial support tickets (Turnaround time on tickets)
? Office Administration

Behavioral Measures (KRA suggestions)
? Positive feedback from internal stakeholders and EXCO
? Neat and tidy on self and surroundings
? Friendly and inviting to all clients and staff