Front Office Agent (m/w) - be the creator of a new way of hospitality

GRACE LA MARGNA ST MORITZ; Parow; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prestigious hotel is seeking a Front Office Agent to join their team in Parow, Western Cape. The role involves creating memorable guest experiences while ensuring the highest standards of service. Ideal candidates are proactive, team-oriented, and have a strong interest in the hospitality field, ready to embrace the unique challenges of this legendary hotel opening.

Benefits

Hands-on learning opportunities

F&B discounts

State-of-the-art accommodation if needed

Cool uniform from luxury brand

Qualifications

• Eager to learn in the hospitality industry.
• Strong interest in providing personalized guest experiences.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain the highest standards of hotel reception.
• Create memorable experiences for guests.
• Provide personalized services and timely resolutions to guest challenges.

Skills

Customer Service

Team Player

Multitasking

Eagerness to Learn

Job description

Front Office Agent (m/w) - be the creator of a new way of hospitality

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Who We Need

We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's GRACE together from now onwards!

WHAT WILL YOU DO?

• Maintain highest standards of a 5* superior hotel reception
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process
• Have fun and broaden always your horizon
  
  

YOUR +sides

• Your smile is infectious and you treat people as if they were your best friends
• You go the extra mile to make the best first and last impression
• You are a team player and enjoy helping others
• You have a strong interest in hospitality and you are eager to learn
• You can multi-task and work in a fast-paced environment
• You lead with example and pride
• You love to try new things and go a different path
• You like to push your comfort zone to the edge
• Guests always come first to you
  
  

WHAT'S IN FOR YOU AT GRACE?

• Become a pioneer for the first hotel opening to happen in 100 years in St. Moritz in this segment
• Fun, collaborative and caring environment where people are put first
• Grace House for talents
• Hands-on learning and training opportunities
• F&B discounts & sporting activities free of charge
• Cool uniform from an international luxury clothing brand
• If needed state-of-the-art accommodation
• And much, much more…

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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