Front Office Administrator / Receptionist

Wild Dreams Hospitality; Bela-Bela; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality company in Limpopo, South Africa, is seeking a Front Desk Manager to oversee guest check-ins and reservations while ensuring smooth lodge operations. The ideal candidate will have at least 3 years of experience in hospitality, proficiency in Microsoft Excel, and strong communication skills. This position offers live-in accommodations with meals provided while on duty.

Benefits

Meals provided while on duty

Qualifications

• Minimum 3 years experience in a similar hospitality role.
• Proficient in Microsoft Office, especially Excel.
• Experience using hospitality Property Management Systems.

Responsibilities

• Manage front desk operations and guest check-ins.
• Handle reservations and billing.
• Oversee finance and reporting.

Skills

Customer service

Microsoft Excel

Problem-solving

Communication skills

Organizational skills

Education

Matric certificate

Tools

Hospitality Property Management Systems (NEBULA, APEX, OPERA)

Job description

Overview

Their 20 tastefully decorated, eco-friendly tented suites immerse guests in the beauty of the African Bush while offering every modern comfort. This role is ideal for someone who thrives in a guest-facing environment while maintaining strong administrative and financial discipline behind the scenes. The role involves managing front desk operations, guest check-ins, and reservations with professionalism and warmth.

Qualifications

Candidate requirements :

• Minimum 23 years experience in a similar hospitality role
• Matric certificate required; further qualifications are advantageous
• Proficient in Microsoft Office, especially Excel
• Confident navigating digital systems and applications, with strong proficiency in Microsoft Office - particularly Excel - and hands-on experience using hospitality Property Management Systems such as NEBULA, APEX, or OPERA
• The ideal candidate will be tech-savvy, detail-oriented, and able to work efficiently across multiple platforms to support smooth lodge operations.
• Ability to multitask, attention to detail, problem-solving skills, and a positive attitude
• Drivers Licence is beneficial but not essential
• Strong organizational, communication, and interpersonal skills
• Valid RSA ID

Responsibilities

• Front Office & Guest Services
• Reservations & Billing
• Finance & Reporting
• Stock & Systems Management
• System & Software Proficiency

This is a live-in position. Meals are provided while on duty.