Front Desk Receptionist

Tax Consulting South Africa; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading consulting firm in George, South Africa, is seeking a Front Desk Receptionist to ensure smooth front desk operations. The ideal candidate will possess excellent communication skills and a professional demeanor. Responsibilities include client interaction, handling phone inquiries, and managing administrative tasks as needed. Candidates should have a matric certificate and experience in customer service is preferred.

Qualifications

• Matric certificate required.
• Experience in customer service is a plus.
• Proficient with MS Office applications.

Responsibilities

• Monitor and manage access to the premises.
• Greet clients and handle incoming calls.
• Schedule appointments and maintain records.

Skills

Communication skills

Organizational skills

Multitasking abilities

Attention to detail

Problem-solving skills

Education

Matric certificate

Tools

MS Office

Job description

Vacancy: Front Desk Receptionist

Location: George

We are seeking a well-spoken and finely mannered Front Desk Receptionist to attend to and ensure the smooth operation of the front desk. The ideal candidate will have a professional and friendly demeanour, excellent communication skills, and the ability to manage multiple tasks efficiently.

Requirements:

· Matric certificate.

· Valid Driver’s licence.

· Proven experience in a front desk or customer service role is a plus.

· Strong communication skills, both verbal and written.

· Excellent organizational and multitasking abilities.

· Proficient in using office software, including MS Office knowledge (Excel, Word and Outlook).

· Friendly, professional, and welcoming demeanor.

· Ability to remain composed under pressure and handle challenging situations with diplomacy.

· Strong attention to detail and problem-solving skills.

· Hard worker, willing to go the extra mile.

· Eager to learn.

Duties and responsibilities:

· Monitor and manage access to the premises, ensuring security protocols are followed.

· Greet clients and welcome visitors, guests, and clients warmly and professionally.

· Handle incoming phone calls, direct calls to appropriate personnel, and take messages.

· Handle incoming and outgoing mail, packages, and deliveries.

· Schedule appointments, meetings, and conference room reservations.

· Maintain and update service provider and maintenance records.

· Assist with data entry and document preparation.

· Perform ad-hoc administration duties in support of the general office staff.