Front Desk Administrator – 6-Month Durban Contract

Lancet Laboratories; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare laboratory organization in Durban seeks an Admin Clerk / Receptionist for a fixed-term role. Responsibilities include handling the reception area, processing samples, and ensuring accurate customer interactions while adhering to standard operating procedures. Candidates should have at least a Grade 12 qualification and experience in a relevant role. Strong communication skills and attention to detail are essential. This position is vital for delivering high-quality service in a medical environment.

Qualifications

• Minimum 0-1 years relevant working experience required.
• Must be able to cope with nervous or distressed patients.
• Ability to work under pressure and as part of a team.

Responsibilities

• Administers sorting and distribution of samples according to standard operating procedures.
• Processes sample registration and handles queries as per procedures.
• Handles and refers administrative queries and customer complaints.

Skills

Organisational policy procedures

Computer literate

Laboratory information systems

Administrative skills

Customer Orientation

Attention To Detail

Communication

Education

Grade 12 or relevant NQF level 4 qualification

Bsc Degree Advantageous

Job description

A healthcare laboratory organization in Durban seeks an Admin Clerk / Receptionist for a fixed-term role. Responsibilities include handling the reception area, processing samples, and ensuring accurate customer interactions while adhering to standard operating procedures. Candidates should have at least a Grade 12 qualification and experience in a relevant role. Strong communication skills and attention to detail are essential. This position is vital for delivering high-quality service in a medical environment.