Front and Back Office Supervisor (Cross Border & Online Returns)

Pepkor Lifestyle; Kempton Park; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail organization in Kempton Park is seeking a Front and Back Office Supervisor to lead a dynamic team. The role requires a strong background in retail management, experience with logistics and inventory control, and proficiency in ERP systems like SAP. Join us to contribute to impactful work and enjoy competitive benefits as you drive results in a fast-changing environment.

Benefits

Competitive salaries

Comprehensive benefits packages

Career development opportunities

Qualifications

• Minimum of three years of proven experience in Retail Management.
• In-depth understanding of supply chain logistics and ERP systems.
• Knowledge of retail processes and policies.

Responsibilities

• Manage the end-to-end returns process for international logistics.
• Oversee stock control and inventory accuracy.
• Use ERP systems to manage returns and supply chain data.
• Build and maintain strong supplier relationships.
• Ensure compliance with returns procedures.

Skills

Strong analytical skills

Organizational skills

Problem-solving skills

Advanced proficiency in Microsoft Excel

Excellent communication skills

Collaboration skills

Ability to lead under tight deadlines

Education

Grade 12 Matric qualification

Tools

SAP

ERP systems

Job description

Overview

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail

Ready to lead a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Front and Back Office Supervisor within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

• Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization.
• Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company.
• Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.
• Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.
• Meaningful Contribution: Be part of a mission to make quality living accessible to all and contribute to positive social change.

Are you a passionate leader with the following qualifications and experience?

Qualifications

Grade 12 Matric qualification

Minimum of three years of proven experience in Retail Management.

Professional Expertise

• In-depth understanding of supply chain logistics and ERP systems (SAP or equivalent)
• Knowledge of Pepkor Lifestyle Retail processes and policies
• Experience with returns management, stock control, and inventory systems

Skills

• Strong analytical, organizational, and problem-solving skills
• Advanced proficiency in Microsoft Excel and reporting tools
• Excellent communication and collaboration skills
• Ability to lead and make sound decisions under tight deadlines

Core Competencies

• Leadership and team supervision
• Strategic planning and execution
• Adaptability and resilience in a fast-changing environment
• Influencing others and driving measurable results

Responsibilities

• Cross-Border Returns & Logistics: Manage the end-to-end returns process, with a focus on international and regional logistics.
• Inventory & Stock Control: Oversee stock control, inventory accuracy, and quality inspection processes.
• ERP System Management: Use SAP or similar ERP systems to manage returns and supply chain data effectively.
• Supplier Relations: Build and maintain strong relationships with suppliers and service providers.
• Returns & Credit Policy Management: Ensure compliance with returns procedures and manage credit authorizations in line with company policies.

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!