This role primarily focuses on managing and improving nonstandard shipments including crosstrades and exports within Africa. In addition the position now includes backup support responsibilities for warehouse operations in Johannesburg and Cape Town and ERP system support aligned with our SAP implementation roadmap. The successful candidate will need a strong understanding of freight forwarding customs compliance and warehousing workflows with solid ERP knowledge to support internal process integration.
Responsibilities / Tasks
- Manage all local and crossborder freight processes within the GEA Africa region with a key focus on nonstandard shipments and crosstrade movements.
- Maintain freight SOPs and develop standard country guidelines (Africa Workbook) with expected cost frameworks.
- Serve as the company representative for customs compliance and ensure adherence to applicable legislation.
- Manage requests for quotes (RFQs) and forwarding instructions ensuring timely communication with relevant parties.
- Address and resolve logistical issues and complaints as they arise.
- Provide afterhours support for urgent shipment issues.
Warehousing Support (Backup Role)
- Act as backup operational support for warehousing activities in Cape Town and Johannesburg.
- Provide assistance to warehouse teams during periods of high demand or in the absence of key staff.
- Support receipting dispatch stock movements and inventory accuracy initiatives as required.
- Collaborate with the National Warehouse Manager on SOP alignment and issue resolution.
ERP SAP Support
- Provide firstline support in freight and warehouserelated ERP transactions.
- Assist in testing and refining SAP processes during rollout phases.
- Identify and escalate systemrelated process gaps or improvement opportunities.
- Manage relationships with preferred vendors : freight forwarders couriers and road freight providers.
- Coordinate RFQs rate reviews Globel SLA evaluations and dispute resolution.
Document Control & Compliance
- Ensure timely and accurate preparation of import / export documentation.
- Manage licenses COCs SAD500s and 0% VAT documentation.
- Ensure proper recordkeeping and audit readiness
Cost Control
- Drive freight consolidation and costeffective routing.
- Verify all freight charges and ensure proper cost allocation.
- Manage exception handling and quotation escalation processes
Training & Development
- Deliver structured training to internal stakeholders on freight processes and compliance.
- Create and distribute bulletins and updated SOPs.
- Provide guidance on terms of sale customs risks and regulatory changes
Performance Monitoring & Risk Management
- Develop and track KPIs across freight and warehouserelated activities.
- Identify and mitigate logistics risks.
- Support the adoption of digital tools for visibility tracking and reporting
Your Profile / Qualifications
- Tertiary qualification or certificate in Logistics.
- 2 years experience in Forwarding & Clearing.
- Practical working knowledge of warehouse operations and ERP systems (SAP preferably).
- Advanced knowledge of freight customs and warehousing procedures.
- Strong analytical skills with costconscious decisionmaking.
- Experience with ERP systems (SAP experience is an advantage).
- Ability to work independently multitask and provide handson support.
- Excellent communication and stakeholder engagement skills.
- Proficient in Microsoft Excel Word and Outlook.
Did we spark your interest
Then please click apply above to access our guided application process.
Required Experience :
Unclear Seniority
Key Skills
Shipping & Receiving,Food Service,Inventory Control,Forklift,Basic Math,Warehouse Experience,Materials Handling,Warehouse Distribution Experience,Warehouse Management System,Heavy Lifting,Reach Truck,Hazmat
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Warehouse Specialist • Johannesburg, Gauteng, South Africa