Freelance ServiceNow Consultant - Quality Assurance

Mindrift; Pretoria; Remote; ZAR 300,000 - 400,000; Part time

Job summary

A leading company in AI innovation seeks an experienced professional for a freelance role focusing on content creation and project management for ServiceNow consultants. Applicants need a strong background with 5+ years in the relevant software, a degree in a related field, and excellent English skills. This fully remote position offers part-time flexibility and the chance to work on advanced AI projects, shaping the future of technology.

Benefits

Participate in a freelance project that accommodates other commitments.

Work on advanced AI projects.

Enhance your portfolio with valuable experience.

Qualifications

• At least 5 years of professional experience with ServiceNow software.
• Advanced (C1) or higher level of English is required.
• Willingness to learn new methods and capacity to work with complex guidelines.

Responsibilities

• Create and refine content for ServiceNow Consultancy.
• Conduct interviews and assess qualifications of experts.
• Support project-related discussions in Discord chats.
• Review and evaluate tasks completed by other experts.

Skills

Content Creation

Communication

Problem Solving

Education

Bachelor's or Master's degree in Business Management/Administration

Project Management

Operations Management

Information Technology

Job description

At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI.

What We Do

The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.

About The Role

Generative AI models are improving rapidly, and one of our goals is to enable them to address specialized questions and achieve complex reasoning skills.

Responsibilities:

1. Content Creation & Refinement: Create and refine content to ensure accuracy and relevance across various topics in ServiceNow Consultancy, developing references and task examples.
2. Experts Acquisition: Conduct interviews and assess qualification tests of experts to ensure their competency.
3. Chat Moderation: Support project-related discussions by addressing questions from other experts in Discord chats, especially those related to project guidelines.
4. Auditing Work: Review and evaluate tasks completed by other experts, ensuring adherence to project guidelines, providing constructive feedback, verifying expertise-related information, and editing content as needed to improve quality.

How To Get Started

Simply apply to this post, qualify, and gain the opportunity to contribute to projects aligned with your skills on your own schedule. From creating training prompts to refining model responses, you'll help shape the future of AI while ensuring technology benefits everyone.

Requirements

• Bachelor's or Master's degree in Business Management/Administration, Project Management, Operations Management, or Information Technology.
• At least 5 years of professional experience with ServiceNow software.
• Advanced (C1) or higher level of English.
• Willingness to learn new methods, ability to switch between tasks and topics quickly, and capacity to work with challenging, complex guidelines.
• This is a fully remote freelance role; you need a laptop, internet connection, available time, and enthusiasm to take on challenges.

Benefits

Why apply for this freelance role:

• Participate in a part-time, remote, freelance project that accommodates your primary professional or academic commitments.
• Work on advanced AI projects and enhance your portfolio with valuable experience.
• Influence how future AI models understand and communicate within your field of expertise.