Fraud Manager

M-Kopa; Johannesburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

M-KOPA recherche un Fraud Manager pour diriger une équipe et superviser la gestion des risques de fraude à travers les opérations. Le candidat idéal aura une expérience significative en enquêtes de fraude et en gestion d'équipe, avec des compétences analytiques prises en compte pour développer des stratégies de prévention et d'enquête. En rejoignant M-KOPA, vous ferez partie d'une équipe engagée à innover et à améliorer la gestion des fraudes.

Benefits

Programmes de développement

Équilibre travail-vie personnelle

Flexibilité

Qualifications

• Certifié en tant que fraud expert avec expérience en enquêtes;
• Au moins 5 ans d'expérience requise;
• Compétences analytiques et techniques solides.

Responsibilities

• Gérer des équipes d'enquêteurs sur le terrain et d'analystes de données.
• Conduire des investigations sur le terrain.
• Développer des stratégies de détection et de prévention des fraudes.

Skills

Analytical skills

Team management

Communication skills

Field investigation

Education

Certified Fraud Examiner (CFE)

Tools

Excel

PowerPoint

Data tools

Job description

M-KOPA Johannesburg, Gauteng, South Africa

We are looking for a Fraud Manager to join our Fraud Team in South Africa, where progress, excellence, and humility are valued as highly as technical expertise. Leading a team, you will serve as a leader, coach, and contributor within the fraud team.

You will own the full cycle of consumer fraud risk management, from establishing prevention systems and processes to leading analytical detection, investigations, managing criminal proceedings, and implementing mitigation measures. This role is ideal if you are ready to oversee the country-wide fraud policies, processes, investigative prioritization, and operational execution related to customers, sales agents, and loan repayments associated with M-KOPA's services.

The role involves primarily fieldwork (90%), conducting investigations across various locations, and managing senior stakeholders within the business.

What’s exciting about this role?

As a Fraud Manager, you will lead in revolutionizing fraud detection and prevention strategies. Your responsibilities include conducting field investigations, providing training and support, managing risks, deliverables, and budgets, and building partnerships with police, legal, and internal audit teams to proactively mitigate risks.

You will lead a team of field investigators and data analysts, spearheading efforts to prevent, uncover, and address fraudulent activities across M-KOPA's operations in South Africa. The role offers the opportunity to pioneer new strategies, champion data-driven decision-making, and foster a culture of accountability and excellence.

This position also involves collaborating with top clients and diverse departments to develop innovative solutions, leveraging technology to outsmart fraudsters. If you are driven by making a tangible impact and staying ahead of emerging threats, this is your chance to lead with innovation and shape the future of fraud management.

Expertise and Qualifications

To succeed, your CV should highlight technical skills, field investigation experience, and team management. We seek a Certified Fraud Examiner (CFE) with experience in leading fraud investigations and working with police. Strong analytical skills, proficiency in Excel, PowerPoint, and data tools are essential. You should have experience managing teams, data mining, and understanding criminal justice systems. Excellent communication skills and at least five years of experience are required. Proficiency in English is essential; additional languages are a plus.

Why M-KOPA?

At M-KOPA, we empower our people with development programs, coaching, and on-the-job training. We support work-life balance with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together.

Learn more at [website link].

Important Notice

M-KOPA is an equal opportunity employer committed to diversity. Women, minorities, and people with disabilities are encouraged to apply. We prohibit forced or child labor and respect employee rights to work voluntarily. We ensure compliance with local youth employment laws and do not charge any fees during the recruitment process.

Applications are reviewed on a rolling basis, and the vacancy may close early if a suitable candidate is found.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Finance and Sales