Forklift Operator & Merchandiser

P&L; Ezakheni; On-site; ZAR 100,000 - 167,000; Full time

Job summary

P&L in Ezakheni, KwaZulu-Natal, is seeking a Forklift Driver to operate the forklift safely and support store merchandising and customer service. The role emphasizes accurate stock handling, price labelling, and housekeeping within the designated area.

Responsibilities include assisting customers, loading purchases, and promoting value-added services while maintaining safety and efficiency with the forklift and in-store processes.

Qualifications

• Grade 12 or minimum of 1 year work related experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and Public Holidays.
• Must be able to work under pressure.
• Must be physically fit to operate a forklift.
• Must have a valid forklift license.

Responsibilities

• Acknowledge all Customers and determine their needs.
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Add on sales, e.g. paint v/s paint brushes, thinners, etc.
• Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s.
• Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle.
• Advise Customers on the additional services provided: Delivery service / bulk deposits, Plan reading, Credit programmes, Special orders, Distant ordering, VIC Customer Programme.
• Must be certified in Product Knowledge
• Must be available in aisle of responsibility
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Merchandise stock according to approved layouts and planograms.

Skills

English proficiency

Basic math

Forklift operation

Willingness to work shifts

Education

Grade 12

Tools

Forklift license

Job description

P&L in Ezakheni, KwaZulu-Natal, is seeking a Forklift Driver to operate the forklift safely and support store merchandising and customer service. The role emphasizes accurate stock handling, price labelling, and housekeeping within the designated area.

Responsibilities include assisting customers, loading purchases, and promoting value-added services while maintaining safety and efficiency with the forklift and in-store processes.