Forex Specialist - Sales

Bidvest Bank Limited; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in the banking sector seeks a dynamic individual to manage and grow client relationships, focusing on Forex services. The role involves achieving sales targets, ensuring customer satisfaction, and maintaining compliance with internal processes. Ideal candidates will have a strong financial background, excellent communication skills, and a proven track record in sales.

Qualifications

• Minimum 3-5 years' experience in Forex or similar role.
• RE5 certification required.
• Strong understanding of sales principles and client management.

Responsibilities

• Manage a portfolio of banking relationships to maximize profitability.
• Acquire and onboard new customers while achieving sales targets.
• Deliver excellent customer experience aligned with company standards.

Skills

Sales objectives and targets planning

Financial acumen

New business sales

Communication skills

Negotiation skills

Client relationship building

Financial Services/FX market knowledge

Credit assessment

Deal structuring

Knowledge of money markets

Education

Matric

National Diploma – Finance/Certificate in Banking

B Com in Finance, Economics, Accounting, Business, Banking

Job description

Primary Purpose

To generate revenue for Bidvest by sourcing new clients and proactively managing the account to maximize profitability. To grow and retain a portfolio of banking relationships by performing proactive value-adding partnerships, providing banking solutions and services to maintain and grow the existing customer base. To develop and maintain a portfolio of important revenue-generating client relationships.

Qualifications

Minimum Requirements

• Matric
• National Diploma – Finance/Certificate in Banking
• RE5

Ideal

B Com in Finance, Economics, Accounting, Business, Banking

Competencies

• Ability to develop a plan to achieve sales objectives and targets
• Financial acumen with sound FX business knowledge
• Proven success in new business sales
• Strong communication skills with understanding of sales principles
• Negotiation skills
• Ability to establish and build long-term client relationships
• Sound Financial Services/FX market knowledge
• Credit assessment and deal structuring skills
• Knowledge of developments in money markets, legislation, and statutory requirements
• 3 to 5 years' experience in Forex or similar role

Duties and Responsibilities

FX Revenue & Profitability

• Plan, initiate, and drive sales to achieve targets for Forex clients
• Acquire and onboard new customers
• Ensure sales targets and budgets are met
• Contribute to revenue and returns generation

Customer Centricity and Stakeholder Management

• Deliver excellent customer experience aligned with Bidvest Bank standards
• Achieve NPS customer survey target
• Conduct client visits as per schedule
• Maintain continuous client interaction via face-to-face and telephonic check-ins
• Address client queries promptly
• Manage review process of client facilities proactively
• Train and assist clients on relevant systems
• Align onboarding with internal processes (compliance, credit, stakeholder engagement)
• Encourage account activation and cross-selling
• Submit sales leads and ensure conversion targets
• Identify and act on cross-selling opportunities
• Manage portfolio and stay informed on market indicators
• Promote products like ABF, BMS, Trade Finance
• Identify migration and conversion opportunities
• Manage stakeholder relationships (legal, credit, bankers, back office, treasury)

Operational Excellence

• Accurately capture customer information during origination
• Ensure seamless onboarding aligned with internal processes
• Maintain up-to-date customer records
• Perform KYC verification throughout the customer lifecycle
• Assist with SARB applications and manage related queries

People Management

• Contribute to team effectiveness and accountability
• Share knowledge and mentor team members
• Provide regular sales reports
• Review and update client files
• Manage client interactions on CRM

Learning and Growth

• Own personal development through a Personal Development Plan
• Develop knowledge in compliance and ethical business practices
• Build personal intellectual property

This position is advertised in line with our commitment to Employment Equity.