Forensic Manager

Clicks Group; Wes-Kaap; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a Forensic Manager to lead investigations into criminal activities and employee misconduct. This role involves managing a team, coordinating national investigations, and preparing detailed reports that guide strategic decisions. You will work closely with various stakeholders to enhance fraud prevention strategies and ensure compliance with legal requirements. If you have a strong background in forensics and a passion for reducing losses through data-driven insights, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of investigations in a retail or supply chain environment.
• 10+ years of conducting investigations including criminal & forensics.
• Experience in managing a team and fraud awareness strategies.

Responsibilities

• Manage investigations into breaches of policy, theft, and fraud matters.
• Prepare high-quality investigation reports with clear findings.
• Advise senior management on key risks identified through data analytics.

Skills

Criminal and Forensics Investigations

Forensics report writing

Retail Loss Prevention

Analytical skills

Good spoken and written English

Education

Bachelor’s degree in Forensics or Policing

CFE Certified Fraud examiner

ICFP Certified Forensics Practitioner

Tools

Data analytics tools

Job description

Overview

We are looking to recruit a Forensic Manager to work within the Group Internal Audit department of The Clicks Group. The role will be based at Clicks Head Office in Cape Town and will report to the Head of Internal Audit.

Job purpose

To manage the reduction of Group losses as a result of criminal activity through the identification, co-ordination and execution of criminal (fraud and theft) and forensic investigations; as well as support the business in the investigation, execution and resolution of serious employee-related misconduct events as and when required. The role will be responsible for identifying anomalies and risks through data driven insights and for recommending controls to mitigate future occurrences.

Job objectives

• Plan and coordinate national investigations into breaches of policy, theft and fraud matters.
• Manage the Group tip-off anonymous line and other fraud prevention initiatives.
• Maintain confidentiality and integrity in handling of all sensitive information in the group.
• Prepare high quality investigation reports with clear findings, root cause analysis and recommendations.
• Design & manage annual fraud awareness communication plans.
• Identify and/or drive optimal recovery against estimated loss value for the Group within Legal requirements.
• Liaise with the SAPS, NPA, and other relevant authorities to facilitate investigation and resolution to Group-related criminal matters.
• Engage the services of service providers such as polygraph, undercover agents, surveillance and alarm specialists to facilitate internal investigations.
• Complete planned and ad hoc assignments in an efficient, effective and timely manner.
• Manage the group incident reporting process to analyse trends and identify emerging business risk.
• Advise senior management on key risks identified through the use of data analytics tools to detect patterns, anomalies/ exceptions and trends indicating fraudulent activities.
• Provide input into strategic group projects, for example Asset tracking for DC’s, and camera installations.
• Implementation and optimisation of Fraud Prevention Strategy and continuous completion of Fraud Risk Assessment to identify and mitigate fraud gaps.
• Plan and perform detailed reviews of security processes in stores and DC’s.
• Provide support to the Finance, Operational and IT audit teams where required.
• Provide management with guidance on industry best practice to improve the efficiency and effectiveness of the business and it’s processes.
• Maintain good working relationships with internal and external stakeholders.
• Provide leadership to and management of the Forensic team and related budgets.
• Prepare regular reports for the Group management, executives and the Audit & Risk Committee.
• Assist with the Group’s Ethics Program.

Education

• Bachelor’s degree or other relevant degree in Forensics or Policing
• CFE Certified Fraud examiner or ICFP Certified Forensics Practitioner

Job-related knowledge

• Knowledge of the Criminal Procedure Act 51 of 1977
• Knowledge of the disciplinary process in terms of Labour Law and the burden of proof in labour cases
• Knowledge on the OHS Act

Job-related skill

• Criminal and Forensics Investigations
• Forensics report writing
• Retail Loss Prevention
• Good spoken and written English demonstrated in a good report writing ability.

Job-related experience

• 5 Years’ investigations in a retail or supply chain environment
• Digital forensics – applications of digital tools and techniques to investigate and provide data insights.
• Minimum of 10 years’ conducting investigations (including criminal & forensics investigations)
• Minimum 5 years’ in fraud awareness and related strategies
• Managing a team

Job-related competencies

• Deciding and initiating action
• Leading and Supervising
• Working with people
• Adhering to Principle and Values
• Relating and networking
• Writing and reporting
• Analytical skills
• Planning and organising
• Delivering Results & Meeting Customer Expectations
• Following instructions and procedures
• Coping with Pressures and Setbacks