Forensic Investigator (Insurance)

Capitec Bank; Bellville; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading financial institution is seeking a Forensic Investigator to investigate fraud incidents and ensure compliance with policies. Candidates should have at least 3 years of experience in forensic investigation, a relevant tertiary qualification, and strong analytical skills. The role involves both research and fieldwork, requiring a valid driver’s license and proficiency in multiple languages. The ideal candidate will have a background in the financial services sector.

Qualifications

• 3 plus years’ experience as a Forensic Investigator/Auditor.
• Background in funeral investigations or related qualifications (e.g., CFE, criminology, forensic law and Auditing, etc).
• Experience with both research and fieldwork investigations.
• Strong reporting and communication skills.
• Proficiency in English, Afrikaans, Sepedi, Izulu, Xhosa.

Responsibilities

• Investigate instances of risk related to various types of fraud incidents.
• Provide appropriate evidence for disciplinary hearings and/or criminal proceedings.
• Identify control weaknesses and recommend preventative measures.

Skills

Analytical Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Decision making skills

Interpersonal & Relationship management Skills

Negotiation skills

Presentation Skills

Reporting Skills

Education

A relevant tertiary qualification in Forensics

Job description

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Purpose Statement

Under the guidance of the Manager: Insurance Fraud, investigate instances of risk related to various types of fraud incidents across Capitec (e.g. external fraud such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance). This will include internal fraud, serious breach of policies and procedures, and criminal syndicates). Investigate the matter, the parties involved and provide appropriate evidence for disciplinary hearings and/or criminal proceedings. Identify control weaknesses and recommend preventative measures, improvements, and training initiatives against potential fraud.

Experience

Minimum:

• 3 plus years’ experience as a Forensic Investigator/Auditor
• Background in funeral investigations or related qualifications (e.g., CFE, criminology, forensic law and Auditing, etc)
• Experience with both research and fieldwork investigations.
• Strong reporting and communication skills.
• Proficiency in (e.g. English, Afrikaans, Sepedi, Izulu, Xhosa)
• Willingness to travel for field work
• Valid driver’s licence

Ideal:

• Proven experience as a Forensic Investigator/Auditor in the Financial Services Sector

Qualifications (Minimum)

• A relevant tertiary qualification in Forensics

Knowledge

Minimum:

• Investigation methods and procedures
• Criminal law and law of evidence of the judicial process

Ideal:

• Fraud and misrepresentation in the insurance industry

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Presentation Skills
• Reporting Skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.