Forensic analyst

Vodacom; Johannesburg; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading telecommunications company seeks a Corporate Security Analyst to focus on preventing fraud within operations. The ideal candidate will manage systems, analyze data, and work collaboratively to mitigate risks, ensuring the security and integrity of financial operations. A commitment to ethical standards and teamwork is essential, with a background in technology and the telecom industry desired.

Benefits

Enticing incentive programs

Retirement funds

Medical aid

Cell phone and data benefits

Fibre connection discounts

Qualifications

• 2-4 years of experience in the telecom industry, preferably with fraud management systems.
• Knowledge of online shops and fraud management is essential.

Responsibilities

• Manage fraud detection systems and procedures to minimize losses.
• Analyze data and recommend preventative fraud measures.

Skills

Analytical skills

Communicative skills

Investigative skills

Organizational skills

Education

Matric or NQF4 qualification

Graduate qualification in a technology stream

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2024.

Role Purpose/Business Unit:

The role is within corporate security operations, focusing on analyzing cases highlighted by the fraud control system or other data points to prevent or stop fraud, thereby protecting Vodacom SA from financial loss or reputational damage. The role requires willingness to work standby shifts, including nights. It involves good persuasive skills to gather feedback on escalated cases, desktop analysis, reading call records, and establishing interlinkages.

Your responsibilities will include:

• Managing the system effectively to minimize flaws and irregularities.
• Following procedures to prevent and detect potential economic losses.
• Analyzing data to identify fraud and recommending preventative measures, including opening fraud dockets when necessary.
• Maintaining relationships with internal and external sources to share fraud intelligence.
• Reacting proactively to internal and external stakeholders.

Core competencies, knowledge, and experience:

• Knowledge of online shops and fraud management.
• Professional ethics and awareness of legislation.
• Strong communication, presentation, and interpersonal skills.
• Assertiveness, confidentiality, integrity, and teamwork with the ability to work independently.
• Analytical, investigative, planning, and organizational skills.
• Writing and reporting skills.

The ideal candidate for this role will have:

• Matric or NQF4 qualification (essential).
• A graduate qualification in a technology stream (desired).
• 2–4 years of experience in the telecom industry, with experience working on fraud management systems and good knowledge of billing systems (desired).

We make an impact by offering:

• Enticing incentive programs and competitive benefits.
• Retirement funds, risk benefits, and medical aid.
• Cell phone and data benefits, fibre connection discounts, and exclusive staff discounts through partner collaborations.

Closing date for applications: 8 July 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered during recruitment. We actively encourage and welcome applicants with disabilities. Vodacom is committed to fostering a diverse and inclusive organizational culture.