Foreign Exchange Consultant

Firstrand Group; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Join Firstrand Group as a Foreign Exchange Consultant where you will play a key role in managing forex transactions and delivering outstanding customer service. This position offers opportunities for professional growth while working in a dynamic environment that values innovation and collaboration. Ideal candidates will possess strong attention to detail and be able to thrive under pressure, supporting your journey in the finance sector.

Benefits

Networking and collaboration opportunities

Challenging working environment

Opportunities to innovate

Qualifications

• 1-3 years of experience in foreign exchange or international payments.
• Minimum of an NQF 5 qualification or Bachelor's Degree.

Responsibilities

• Recording and managing forex deals and payment settlements.
• Delivering exceptional customer experience in line with Balanced Scorecard standards.
• Complying with legislative and audit requirements.

Skills

Client-centric

Attention to detail

Ability to work under pressure

Collaborative

Reliability

Education

NQF 5 qualification

Bachelor's Degree

Job description

Hello Future Foreign Exchange Consultant,

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Key Responsibilities:

1. Recording and distributing all manual BoP forms received to manually capture Outward payments across all segments.
2. Achieving the delivery of an exceptional customer experience against the Balanced Scorecard standards.
3. Maintaining expert knowledge on relevant legislative amendments, industry best practices, and providing proactive solutions to stakeholders and clients.
4. Managing the conversion of forex deals and payment settlements into sales by executing activities such as working queues, imports, exports, SWIFTs, and new referrals against targets.
5. Complying with governance, legislative, and audit requirements to manage forex deals and payments efficiently, minimizing cancellations.

Ideal Candidate:

• Minimum of an NQF 5 qualification with 1 to 3 years of experience in foreign exchange or international payments.
• Or a Bachelor's Degree with no experience.

Opportunities You Will Have Access To:

• Networking and collaboration opportunities.
• A challenging working environment.
• Opportunities to innovate.

We Can Be a Match If You Are:

• Able to work under pressure.
• Able to work independently and as part of a team (reliability and dependability are very important).
• Attentive to detail.
• Thrives in a collaborative environment.
• Client-centric.

Apply now if you are interested in taking the next step.

We look forward to engaging with you!

Job Details:

Applications will not be accepted after 02/07/2025. Kindly submit your application before this date. All appointments will be made in line with FirstRand Group's Employment Equity plan.

The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. This information will be kept confidential unless required by law to disclose.