Foods Department Manager - Fish Hoek, Simons Town, Longbeach

Woolworths; Simon's Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail company is seeking a Foods Department Manager for their Simon's Town location. The role focuses on enhancing customer service, managing staff, and achieving store goals. Candidates should have strong leadership skills and retail experience.

Qualifications

• 2-5 years of experience as a Foods Department Manager in retail.
• Retail experience highly advantageous.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Recruit, select, manage, and develop staff to meet competence requirements.
• Manage implementation and integration of new initiatives.

Skills

Customer Service

Team Leadership

Problem-Solving

Commercial Acumen

Education

Grade 11 or NQF3

Retail and/or Business Management Diploma

Job description

Foods Department Manager - Fish Hoek, Simons Town, Longbeach

Listing reference: woolw_001197

Listing status: Online

Apply by: 23 May 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Stores and Inventory

Location: Simons Town

Contract: Permanent

EE position: No

Introduction

MAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience, while minimizing risk and increasing store profitability.

KEY OUTCOMES

1. Provide exceptional customer service to internal and external customers.
2. Recruit, select, manage, and develop staff to meet competence requirements.
3. Participate in team efforts to achieve department and store goals.
4. Manage implementation and integration of new initiatives to reach project goals.
5. Participate in general store operational duties.
6. Supervise and coach staff to meet competence requirements.
7. Perform job-specific responsibilities as per Job Profile (dependent on position).

KEY COMPETENCIES

1. Passion for the customer — establishing lifelong relationships.
2. Passion for retail and selling.
3. Living the Brand: Personal leadership and attitude, e.g., ‘the difference’.
4. Proven team leadership skills.
5. Action and results-oriented.
6. Assertive and proactive.
7. Problem-solving and decision-making skills.
8. Commercial acumen and numeracy.
9. Creative and innovative, keeping up with retail trends.
10. Entry requirement: Grade 11 or NQF3 completed; Grade 12 advantageous.
11. Retail and/or Business Management Diploma advantageous.
12. 2-5 years of experience as a Foods Department Manager in retail.
13. Retail experience highly advantageous.
14. Team management experience advantageous.
15. Leadership and management experience advantageous.
16. Ability to work shifts that meet operational requirements.