Food Trader

Makro South Africa; Gauteng; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company in Gauteng is seeking a Sales Representative to build strong relationships with large clients, oversee orders, and ensure customer satisfaction. The role requires proven sales experience, strong communication skills, and a customer-focused approach. Candidates with a Grade 12 education and experience in sales are encouraged to apply.

Qualifications

• Proven sales experience of 2-3 years required.
• Strong administrative and communication skills necessary.
• Ability to manage cash and company resources with trustworthiness.

Responsibilities

• Conduct market research to meet customer needs and attract new business opportunities.
• Build and maintain a strong customer base while ensuring effective administration.
• Meet or exceed sales and operational targets through customer interaction and support.

Skills

Customer focus

Planning

Influence

Adaptability

Trustworthiness

Education

Matric / Grade 12

Sales or related field qualification

Job description

We encourage people with disabilities to apply.

Summary

To build relationships with large customers, large businesses, and bulk buyers, overseeing their orders from initiation to completion of sale.

Functions / Responsibilities

• Conduct market research to establish customer needs by segment, providing feedback to relevant managers.
• Provide in-store feedback on potential challenges & opportunities.
• Identify and attract new business opportunities.
• Research businesses online and in directories to source customers in the target market.
• Use detailed maps to locate large customers and businesses.
• Note business names during research.
• Follow up on referrals.
• Check if businesses are already cardholders through the store system.
• Conduct price surveys on competitors.
• Understand category performances and market conditions.
• Build and maintain a strong customer base, providing excellent service.
• Interact professionally with corporate clients for recruitment and service.
• Recruit new bulk traders and service walk-in customers.
• Understand customer needs and advise accordingly, especially on food products.
• Maintain detailed knowledge of food products and store offerings.
• Maintain contact with customers to promote store offerings.
• Ensure effective administration of the Food Floor and Tele-Sales department, including order processing and system updates.
• Negotiate deals with management and buyers to offer the best deals.
• Coordinate promotional activities with inventory teams.
• Update CRM system and generate daily reports.
• Leverage market conditions to increase profitability and sales.
• Coordinate processing of customer orders and quotes.
• Meet or exceed sales and operational targets.
• Grow business partner groups and tailor deals for customer retention.
• Visit customers as needed.
• Satisfy customer queries and escalate unresolved issues.
• Control shrinkage and maintain housekeeping standards.
• Report suspicious activities and high-value items.
• Demonstrate teamwork and self-management, maintaining quality and productivity standards.

Requirements

• Matric / Grade 12; sales or related field qualification preferred.
• 2-3 years of proven sales experience.
• Competencies include judgment, customer focus, planning, influence, adaptability, and knowledge of store processes.
• Strong administrative, communication, and motivational skills.
• Trustworthiness in handling cash and company resources.

If you do not hear from us within 14 days, please consider your application unsuccessful.

Application closing date: [not specified]

For further information, contact Jacob Morokane at [email not provided].