Food Service Director

Aramark; Gauteng; On-site; USD 85 000 - 95 000; Full time

Job summary

An established industry player is seeking a dynamic Food Service Director to lead and innovate dining solutions. This role involves overseeing operations, mentoring staff, and ensuring exceptional customer service. The ideal candidate will have significant experience in food service management and a strong ability to connect with clients. Join a forward-thinking company where your leadership will directly impact the quality of dining experiences for customers. If you are passionate about food service and have a knack for operational excellence, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Parental Leave

Disability Coverage

Qualifications

• At least 4 years of experience in food service management.
• Proven ability to develop client relationships and ensure customer satisfaction.

Responsibilities

• Lead and develop teams to maximize contributions and performance.
• Ensure compliance with safety and sanitation standards.

Skills

Customer Service Skills

Team Leadership

Budget Management

Food Safety Compliance

Operational Excellence

Education

Bachelor's Degree

4+ Years of Experience

Job description

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Select how often (in days) to receive an alert: The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes.

Oversees and manages dining operations where customers order prepared foods from a menu.

Compensation: The salary range for this position is $85,000 to $95,000.

If both numbers are the same, that is the amount that Aramark expects to offer.

This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Benefits vary by location and are subject to legal requirements, employee eligibility, and employee residence or work location.

For more information about Aramark benefits, click here: Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance, as applicable.

Job Responsibilities

1. Lead, mentor, engage, and develop teams to maximize contributions, including recruiting, assessing, training, coaching, and managing performance.
2. Ensure food services connect appropriately to the Executional Framework.
3. Coach employees by creating a shared understanding of objectives and execution methods.
4. Reward and recognize employees.
5. Ensure safety and sanitation standards in all operations.

Client Relationship

• Identify client needs and communicate operational progress effectively.

Financial Performance

• Adopt Aramark processes and systems.
• Build revenue and manage budgets, including cost controls for food, beverage, and labor.
• Ensure completion and maintenance of P&L statements.
• Achieve food and labor targets.
• Manage resources to ensure quality and cost control within budgetary guidelines.

Productivity

• Implement and maintain Aramark initiatives for labor and food.
• Create value through efficient operations, cost controls, and profit management.
• Ensure full compliance with Operational Excellence fundamentals, including food and labor standards.
• Oversee operations related to production, distribution, and food service.

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees.
• Comply with all policies, rules, and regulations, including safety, health, wage, and hour laws.

Key Responsibilities

• Establish and maintain systems for food-related operations, including menu planning and development.
• Develop operational forecasts and explain variances.

Responsible for components accounting functions.

• Ensure sanitation and safety requirements are met.
• Coordinate and supervise personnel regarding production, merchandising, quality, cost control, labor management, and training.
• Recruit, hire, develop, and retain frontline staff.
• Conduct inventory periodically.
• Maintain records to comply with standards.
• Interact with client management and maintain effective relations.
• Participate in sales and contract negotiations.
• Seek opportunities for new products and services to support growth and retention.

Additional Responsibilities

• Manage the front of house operations (Cafeteria / Residential Dining).
• Develop and implement food service plans aligned with client mission and vision, including sustainable practices.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers.

Note: Job duties may change or new ones may be assigned without notice to meet commitments.

Qualifications

• At least 4 years of experience.
• 1-3 years in a management role.
• Previous experience in food service.
• Bachelor's degree or equivalent experience.
• Effective client and customer rapport development.
• Excellent customer service skills.
• Ability to maintain effective interdepartmental relationships.
• Occasional lifting, carrying, pushing, and pulling up to 50 lbs.
• Ability to stand for extended periods.

Education

About Aramark: Our mission is rooted in service and united by our purpose. We strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal employment opportunity and participate fully in all aspects of the company.

We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by law.

About Aramark: Our people serve millions daily through food and facilities services in 15 countries worldwide.

Rooted in service and united by our purpose, we aim to do great things for each other, our partners, communities, and the planet.

We believe a career should develop your talents, fuel passions, and empower growth.

Learn more about working here or connect with us on Facebook, Instagram, and Twitter.