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Food Service Assistant

Tsebo Solutions Group

Pretoria

On-site

ZAR 50,000 - 200,000

Full time

5 days ago
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Job summary

A service-oriented company based in Pretoria is seeking a Cleanliness Supervisor to ensure compliance with standards of hygiene and customer service. The role requires maintaining cleanliness and assisting with training new staff. Candidates should possess Matric qualification, experience in similar roles, and focus on customer satisfaction.

Qualifications

  • Must enjoy practical and methodical work.
  • 1-2 years experience in a similar role.
  • Be honest and reliable.

Responsibilities

  • Ensure cleanliness & hygiene according to company regulations.
  • Meet quality standards for customer service and food safety.
  • Assist in training new employees when needed.
  • Handle customer complaints and ensure satisfaction.

Skills

Interpersonal Skills
Attention to details
Good communication skills
Customer service oriented
Reliability

Education

Matric

Job description

Duties & Responsibilities

  • To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
  • To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
  • Keeps the serving line well-stocked and clean.
  • May assist in training new employees.
  • Stores and records food leftovers.
  • Keeps canteen tables, kitchen and other areas clean and orderly.
  • To ensure that customer expectations are met within the provisions of the contract.
  • To ensure a high level of customer service within the area of responsibility.
  • Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
  • To carry out any reasonable request by management.
  • To report and where possible take action when faced with customer and client complaints or compliments.
  • To attend meetings and training courses as may be necessary.
  • Performs related work as assigned.
  • May be required to assist with any other duties that may be outside scope of responsibility
  • Must be willing to work shifts - weekend and night shift

Skills and Competencies

  • Interpersonal Skills
  • Trustworthy and Reliable
  • Attention to details
  • Motivated
  • Passion about service with a smile
  • Must enjoy practical and methodical work
  • Be honest and reliable
  • Have good hand-eye coordination
  • Be able to work quickly and safely
  • Have good personal hygiene
  • Be free from skin allergies to foods and detergents
  • Have good communication skills
  • Must be able to work as part of a team
  • Customer service orientated
  • 1 -2 years experience in a similar role

Qualifications

  • Matric
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