Key Responsibilities
- Food Safety Leadership — Be the guardian of food safety, quality, and compliance ensuring robust systems that inspire consumer trust.
- Audit & Compliance Management — Lead all external and customer audits, drive corrective actions, and keep systems aligned with changing standards.
- Customer Engagement — Act as the technical contact point for customers and auditors. Strengthen relationships by providing solutions and consistency.
- Continuous Improvement — Partner with Production and NPD to resolve issues, reduce conflict, and align technical standards with operational realities.
- Complaint Management — Investigate and close out complaints within agreed timelines, ensuring root causes are addressed.
- Positive Release — Authorize release of conforming products and champion zero non-conformance.
Experience and Qualifications
- Degree in Food Science, Microbiology, or related discipline.
- Advanced training in Food Safety Systems (HACCP, FSSC, SQMS, etc.).
- Minimum 5 years experience in a factory QA environment, with a proven track record.
- At least 5 years in a management role with exposure to complex food manufacturing.
Key Competencies
- Deep understanding of auditing techniques, compliance requirements, and food safety best practices.
- Proven ability to resolve internal challenges and bring cross-functional teams together.
- Strong communication, relationship-building, and leadership skills.
- Resilient, organised, and able to perform under pressure.
- Customer-focused with a mindset for innovation and continuous improvement.
Application Process
Interested candidates should submit the following documentation:
- CV
- Qualifications
- 2 x most recent payslips
Only candidates meeting the specified criteria will be considered
If you have not heard from us within 2 weeks of submitting your application, please consider your application unsuccessful. We thank all applicants for their interest.