Food & Beverage Manager

Phoenix Recruitment; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading hospitality recruitment firm in Johannesburg is seeking a Service Manager for a high-end safari environment. The ideal candidate will have over 5 years of experience in luxury service, a strong leadership background, and excellent communication skills. This role involves ensuring exceptional standards for guests and managing a service team effectively.

Qualifications

• At least 3+ years experience in leading a Service Team.
• At least 5+ years experience in a high-end safari environment.
• Proven track record of successfully leading a large team.

Responsibilities

• Ensuring overall standards for Bar and Service are met.
• Supervising Bar and Butler duties to ensure quality standards.
• Overseeing stock management and ordering.

Skills

Leadership

Communication

Problem-solving

Wine knowledge

Computer literacy

Education

Grade 12 | Matric

Relevant Diploma or Degree

Tools

Nebula PMS

Nebula POS

Travelyst

Microsoft Suite

Google Suite

Job description

Duties :

Ensuring the overall standards required for Bar and Service are met

Supervising all Bar and Butler duties to ensure quality standards are met

Overseeing stock, managing ordering, deliveries, and invoicing

Meeting health and safety protocols

Ensuring we remain within budget

Timeous support and communication with other departments

Working with the Lodge Manager to ensure an overall 5

• experience for our guests

Contributing towards the lodge being recognised as an award winning world leading lodge

Upholding brand and overall standards

Requirements : Grade 12 | Matric

Relevant Diploma or Degree to your advantage

At least 3+ years experience in leading a Service Team

At least 5+ years experience working in a high-end safari environment

Valid Drivers License

Clear Criminal Record

Excellent communicator

Strong problem-solving skills

Ability to make quick but sound decisions

Excellent command of the English language (a second language would be to your advantage)

Computer literate (Microsoft & Google Suite)

Experience in Nebula PMS, Nebula POS & Travelyst, or any property management software

Food and Beverage knowledge

A good understanding of wine (including experience in wine pairing)

Proven track record of successfully leading a large team (leading, motivating, coaching etc.)

Proven track record of achieving results | goals