Food and Beverage Supervisor

Hilton; Komani; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading global hospitality company seeks a Food and Beverage Supervisor for its luxurious resort in Queenstown, Eastern Cape. The role entails overseeing daily food and beverage operations, leading a team, and ensuring an exceptional dining experience that meets Hilton's world-class standards.

Benefits

Work-life balance

Professional leadership development

Free meals and daily dry-cleaned uniform

Discounted accommodation and food rates

Access to Hilton University and online learning programs

Qualifications

• Experience in a Food and Beverage Supervisory role preferable within a 5-star hotel.
• Strong ability to resolve problems and work efficiently under pressure.
• Demonstrated experience in leading and motivating teams.

Responsibilities

• Oversee food and beverage operations and ensure service standards.
• Lead, motivate, and train team members on hospitality practices.
• Ensure guest expectations are exceeded and maintain brand standards.

Skills

Team Leadership

Interpersonal Skills

Problem Resolution

Organizational Skills

Knowledge of Food & Wine Pairing

Education

Degree or Diploma in Hospitality Management

Job description

Located on the shores of Lake Wakatipu our lakeside resort features 5star amenities including a 25 meter heated indoor pool fitness center eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown and our Team Members get to work across both properties.

Hilton is a leading global hospitality company covering the entire accommodation sector from luxury hotels and resorts to upscale affordable properties. Hilton has a portfolio of 18 worldclass global brands over 6000 properties in 119 countries and territories and an awardwinning customer loyalty program Hilton Honors. And our amazing Team Members are at the heart of it all!

What will I be doing

In your new role as Food and Beverage Supervisor you will oversee F&B operations and be responsible for engaging with our guests supervising and supporting your team with daily activities. You will ensure brand service standards are met to the highest quality to ensure our guests experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager you will enjoy working as part of a team on a rotating roster in a fastpaced environment.

Specifically you will perform the following tasks to the highest standards :

• Lead and support daily Food and Beverage operation
• Lead and motivate the team ensuring that brand standards are met and guest expectations are exceeded
• Train and develop team members ensuring they maintain a professional manner and are up to date with VIP guest movements hotel events local attractions and activities
• Provide alacarte and / or buffet style service in line with the Hilton Brand Service Standards
• Understand menu content any menu changes and promotional activities

EOE / AA / Disabled / Veterans

What are we looking for

In your new role you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

• Experience in a Food and Beverage Supervisory role preferable within a 5 star hotel environment
• Experience leading and motivating team members
• Commitment to delivering a luxury dining experience
• Demonstrated ability to resolve problems and conflict and work efficiently under pressure
• Strong interpersonal skills
• Wellpresented organised and calm personality
• Knowledge of food & wine paring an advantage
• A degree or diploma in Hospitality Hotel Management an advantage

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the wellbeing and performance of our Team Members with industryleading benefits recognition and support to meet Team Members professional needs. As extraordinary hospitality professionals we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams :

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily drycleaned uniform
• Discounted accommodation and food & beverage rates globally
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton and see what our Team Members have been up to by searching @hiltoncareers on Facebook LinkedIn and Instagram.

Required Experience :

Manager

Key Skills

Asset Management,Data Management,Fire,Jboss,Accounts Payable,Application Support

Employment Type : Full-Time

Department / Functional Area : Food and Beverage

Experience : years

Vacancy : 1

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Food Beverage Supervisor • Queenstown, Eastern Cape, South Africa