Food and Beverage Manager

MANTIS; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An esteemed hospitality group is seeking a Food and Beverage Manager for their location in Johannesburg, Gauteng. This role involves overseeing daily operations, ensuring customer satisfaction, managing a team, and implementing brand standards. The ideal candidate will have over 5 years of experience in a similar role, a customer-focused attitude, and knowledge of financial management within a high-volume restaurant setting.

Qualifications

• 5+ years experience as a Food & Beverage Manager required.
• Ability to work a rotating roster including weekends & public holidays.
• Previous experience in high-volume Restaurants within a similar supervisory role.

Responsibilities

• Manage the daily operation of the restaurant and bar.
• Ensure customers are satisfied with their dining experience.
• Direct the F&B team and manage costs while maintaining menu standards.

Skills

Team Management

Customer Service

Financial Reporting

Tools

Micros

Job description

The Food and Beverage Manager is responsible for the daily operation of the restaurant and bar, direct F&B team to ensure that customers are satisfied with their dining experience and manage the business to ensure it is profitable. F&B Manager is responsible for managing food and beverage costs, upholding menu standards and controlling inventory. Carry out Duty Management shifts accordingly DM ROTA and business needs.

Specific duties, responsibilities & Key performance areas

• Attend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas;
• Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.
• Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.
• Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.
• Ensure constant liaison with the Conference Sales Manager and Conference Coordinator.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• Any other duties assigned by your manager.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.

Talent & Culture Responsibilities

• Establish on-going On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training.
• Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals.
• Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.
• Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of department to achieve financial and service quality targets.

Qualifications

• 5+ years experience as a F&B Manageris required
• Micros experience is essential andMaterial Control is preferred
• Previous experience in high-volume Restaurants within similar supervisory role.
• A friendly, guest-focused attitude with passion for providing exceptional and memorable moments.
• Ability to work a rotating roster including weekends & public holidays.

Additional Information

Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Mantis / Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a joband brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, youcan continue to explore Accor’s limitless possibilities.

About the Mantis Collection : Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa andthe Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked propertieslinks up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Visit https : / / www.mantiscollection.com / to discover more about our incredible brand.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Food Beverage Manager • Johannesburg, Gauteng, South Africa