Job Title : Hotel Food and Beverage Manager
Location : Drostdy Hotel GraaffReinet Managed by Valor Hospitality Partners
About Us
Valor Hospitality Partners is a global hospitality management company that partners with internationally renowned hotel brands to maximize each propertys full commercial potential. At Drostdy Hotel in GraaffReinet a heritage property steeped in elegance and charm we are passionate about delivering memorable experiences that honor both the spirit of the locale and the luxury standards expected by our guests.
Our Culture
Our mission is to go beyond traditional hospitality by creating unforgettable experiences and fostering lasting connections with our guests. We are dedicated to outstanding service driven by a team that brings enthusiasm passion and a sense of fun to everything we do. We set the bar high relentlessly pursuing our goal to reimagine hospitality through innovation and heartfelt service.
The Camdeboo Restaurant at Drostdy Hotel offers an elegant yet relaxed finedining experience showcasing the rich culinary heritage of the Karoo. Guests can enjoy beautifully prepared dishes that highlight fresh locally sourced ingredients with a menu that celebrates South African flavors. Whether indulging in a hearty breakfast a leisurely lunch or a refined dinner diners can expect impeccable service and an ambiance that reflects the historic charm of GraaffReinet. The restaurant also boasts an excellent selection of South African wines perfectly curated to complement the menu. Weddings conferences and external events are also hosted at Drostdy enhancing its offering to both guests and visitors.
The Role
As a Food and Beverage Manager you will be responsible for overseeing the overall operation of the Food and Beverage department ensuring high standards of service safety and quality across all food and beverage outlets. You will lead and inspire the team working closely with the executive team to achieve operational goals and maintain a premium guest experience.
Whats in a Days Work
- Develop policies processes and standards to ensure effective highquality Food and Beverage service is consistently provided to guests.
- Implement processes to understand and meet the Food and Beverage needs and expectations of guests.
- Ensure that any Food and Beverage requests from guests are promptly addressed and resolved.
- Provide direction oversight and guidance to the Food and Beverage teams ensuring cohesive operations across the department.
- Collaborate with senior Food and Beverage leaders housekeeping and stewarding departments to establish effective parstock levels for utensils chinaware glassware flatware hollowware cutlery table linen and other necessary items.
- Develop and execute the annual plan and activities for the Food and Beverage departments aligning with organizational goals.
- Assist the Human Resources function in attracting selecting and hiring suitable employees for the Food and Beverage department.
- Ensure the proper selection of suppliers in collaboration with the Purchasing function.
- Oversee the development and implementation of security health and safety policies ensuring compliance with local legislation and regulations.
- Develop a key control system to safeguard Food and Beverage areas equipment and supplies.
- Facilitate communication and collaboration among the Food and Beverage leadership teams across the organization.
- Build and maintain effective relationships with Food and Beverage suppliers.
- Monitor and evaluate the performance of contractors providing services to the Food and Beverage function.
- Stay updated with the latest trends equipment and innovations in the Food and Beverage industry.
- Work with the housekeeping function to implement and monitor an effective pest control system for Food and Beverage areas.
- Ensure Food and Beverage employees receive ongoing training in food safety service standards and operational procedures.
- Develop implement and review standard recipes for all beverage items to ensure consistent product quality.
- Develop and communicate service sequences to ensure consistent excellent service delivery.
- Support the quality team in developing and maintaining Food and Beverage policies and standards across the organization.
- Prepare regular performance reports for management detailing the status of the Food and Beverage department and comparing it to targets.
- Lead the Food and Beverage leadership team by setting a clear vision rolemodeling hotel values and fostering effective communication.
- Take responsibility for developing the leadership and professional competence of the Food and Beverage executive team.
- Ensure that all team members are meeting performance indicators and targets set for their roles.
- Ensure regular performance feedback is provided to senior Food and Beverage leaders with documented development plans in place.
- Coordinate with HR to conduct disciplinary discussions with underperforming team members when retraining and coaching have not yielded the desired results.
- Lead efforts to maintain awareness and compliance with health safety and security regulations across the Food and Beverage departments.
- Work closely with the quality team to ensure Food and Beverage policies are clearly documented communicated and adhered to.
- Prepare the annual Food and Beverage budget including purchasing needs for furniture fixtures equipment and staffing.
- Collaborate with the Executive Chef and Purchasing team to develop guidelines for food and beverage stock levels.
- Recommend and manage Food and Beverage CAPEX purchases as part of the budgeting process.
- Manage Food and Beverage expenses including payroll equipment and supplies to ensure the department stays within its budget.
- Work with finance to develop stock control systems and stocktaking procedures to improve financial performance.
- Ensure that Food and Beverage systems processes and practices adhere to security safety and food safety standards.
- Coordinate with the maintenance team to ensure that repairs and preventive maintenance for Food and Beverage areas are performed efficiently.
- Monitor Food and Beverage systems to prevent damage to property equipment and furniture.
Requirements :
Note : This opportunity is open to South African Citizens only. No work permits available.
- Diploma in Hotel Management Food and Beverage or a related field.
- Minimum of 5 years experience in a luxury Food and Beverage management role ideally in a 5star hotel environment.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent financial acumen including budgeting and cost control.
- Indepth knowledge of food and beverage trends and industry best practices.
- Fluent in English; additional language skills are advantageous.
- Proficient in Microsoft Office and food & beverage management software.
Benefits Package
- Join an awardwinning employer with a dedicated passionate team.
- Free meals on duty and uniforms provided.
Valor Hospitality Partners is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.
Required Experience :
Manager
Key Skills
Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Employment Type : Full-Time
Department / Functional Area : Food and Beverage
Experience : years
Vacancy : 1
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Food And Beverage Manager • Graaff-Reinet, Eastern Cape, South Africa