Floor Supervisor: Brand & Customer Experience Lead

Cotton On Group; Paarl; On-site; ZAR 280,000 - 360,000; Full time

Benefits offered by this job

Competitive base salary

Local and global career growth

50% off Cotton On Group Brands

Wellness support 24/7

Discounts for you and your family

13th Cheque

Job summary

Cotton On Group is seeking a Floor Supervisor for our Typo brand in Paarl. You will lead the store department, drive brand direction, and coach your team to deliver excellent customer experiences. You’ll align with the Store Manager to optimize inventory, merchandising, and trade actions across our Typo department.

Join a diverse, global retailer focused on growth, community impact, and inclusive culture. A hands-on leader who loves retail and delivering results will thrive in this role.

Responsibilities

• Own your department and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Manager and team to grow your department performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required

Job description

Cotton On Group is seeking a Floor Supervisor for our Typo brand in Paarl. You will lead the store department, drive brand direction, and coach your team to deliver excellent customer experiences. You’ll align with the Store Manager to optimize inventory, merchandising, and trade actions across our Typo department.

Join a diverse, global retailer focused on growth, community impact, and inclusive culture. A hands-on leader who loves retail and delivering results will thrive in this role.