Floor Supervisor (40hr) - Totalsports - Canal Walk

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail group in South Africa is seeking a Store Manager to provide outstanding leadership to the store team and drive performance through operational excellence and customer satisfaction. The ideal candidate will have at least 3 years of retail experience, including store leadership, and will be adept at managing multiple tasks and priorities. Join us to make a significant impact in the retail industry.

Qualifications

• Minimum 3 years retail experience, including at least 1 year in store leadership.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Support the store management team in providing outstanding leadership.
• Ensure team executes operational excellence with a customer-centric approach.
• Drive performance through store KPIs.

Skills

Retail experience

Leadership skills

Communication skills

Flexibility and adaptability

Customer-centric approach

Education

Matric certificate

Job description

Responsibilities

• Support the store management team in providing outstanding leadership to the store team.
• Ensure the team executes operational excellence with a customer-centric approach.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and prioritize accordingly.
• Provide input and manage merchandise and visual merchandising principles.
• Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).

Qualifications

• Matric certificate.

Skills

• Minimum 3 years retail experience, including at least 1 year in store leadership.
• High flexibility and adaptability to different customers and situations.
• High sense of urgency with the ability to work independently.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing our customer service strategy.
• Strategic sales planning and managing the sales process.
• Customer value management.

Behaviours for Success

• Take on new opportunities and challenges with urgency, energy, and enthusiasm.
• Build formal and informal relationships inside and outside the organization.
• Build strong customer relationships and deliver customer-centric solutions.
• Make timely decisions to keep the organization moving forward.
• Adopt innovations in digital and technology applications.
• Create a motivating climate for team success.
• Use feedback and reflection to understand personal strengths and weaknesses.
• Possess good verbal and written communication skills and organizational skills.
• Strong planning and multitasking skills in a fast-paced environment.
• Work independently and take initiative.
• Pay high attention to detail.

Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

At TFG, our people are our greatest asset. We are a diversified retail portfolio of 34 lifestyle and apparel brands, dedicated to inspiring our customers to live their best lives. Our vision is to create remarkable omnichannel experiences. TFG offers a workplace that fosters growth and provides endless opportunities across our brands. Join us and make an industry-wide impact.