Floor Supervisor (40hr) - Sportscene - Van Walt Street

TFG (The Foschini Group); Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A diversified retail company in South Africa is seeking a team leader to support store management and drive performance. The ideal candidate will have retail experience, strong leadership skills, and a customer-focused mindset. Join us for an opportunity to make an impact in a vibrant culture and help shape the streetwear landscape.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Ability to work a flexible schedule.
• High sense of urgency and ability to work independently.

Responsibilities

• Support the store management team in providing outstanding leadership to the store team.
• Drive performance through store KPIs.
• Ensure the team executes operational excellence with a customer-centric mindset.

Skills

Retail experience

Leadership skills

Communication skills

Strategic sales planning

Customer satisfaction focus

Education

Matric certificate

Job description

Responsibilities

• Support the store management team in providing outstanding leadership to the store team.
• Ensure the team executes operational excellence with a customer-centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively, handle multiple tasks, and complete priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).

Qualifications

• Matric certificate.

Skills

• Minimum 3 years retail experience with at least 1 year in store leadership.
• High flexibility and adaptability to different customers and situations.
• High sense of urgency and ability to work independently.
• Outstanding leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule.
• Focus on customer satisfaction and executing customer service strategies.
• Strategic sales planning, managing the sales process, and customer value management.

Behaviours for Success

• Take on new opportunities and challenges with urgency and enthusiasm.
• Build relationships inside and outside the organization.
• Build strong customer relationships and deliver customer-centric solutions.
• Make timely decisions to advance the organization.
• Adopt innovations in digital and technological applications.
• Create a motivating environment for the team.
• Use feedback and reflection to improve personal strengths and weaknesses.
• Exhibit good communication and organizational skills.
• Multi-task effectively in a fast-paced environment.
• Work independently and take initiative.
• Maintain high attention to detail.

Additional Information

Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

TFG is a diversified retail portfolio of 34 brands, inspiring customers to live their best lives. We aim to create remarkable omnichannel experiences and provide growth opportunities for our team members. Join us to make an industry impact.

About The Team

At Sportscene, be part of a brand shaping streetwear culture in South Africa. Work with leading brands and stay at the forefront of trends, innovation, and youth fashion. This is more than a job—it's your opportunity to make a mark in a vibrant culture!