Floor Supervisor (40hr) - Markham - Wonderpark - Pretoria

Markham; Pretoria; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading retailer seeks a Floor Supervisor in Pretoria, responsible for supporting store leadership and ensuring excellent customer service. The role demands strong leadership skills, retail experience, and the ability to motivate a diverse team. This position offers the opportunity to influence store performance and create a positive shopping experience.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Ability to work independently with urgency.
• Flexible schedule to meet business needs.

Responsibilities

• Support store management in leading the floor team.
• Drive performance through store KPIs.
• Ensure customer-centric service is executed.

Skills

Leadership

Interpersonal skills

Communication

Adaptability

Time management

Education

Matric certificate

Job description

Are you passionate about our brands and would like to join a leading retailer?

As a Floor Supervisor you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience.

Your key areas of responsibilities will include :

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).

Must have :

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act