Floor Assistant - Newcastle

ACDC Dynamics South Africa; Newcastle; On-site; ZAR 200,000 - 300,000; Full time

Job summary

ACDC Dynamics South Africa is looking for a Retail Floor Assistant to join their team. The ideal candidate will assist customers, maintain store presentation, and ensure a positive shopping experience. If you are enthusiastic and customer-focused, we encourage you to apply.

Qualifications

• Excellent communication skills required.
• Proactive attitude and passion for customer service expected.

Responsibilities

• Assist customers on the floor and provide product information.
• Maintain cleanliness and organization of the store.
• Support inventory management and assist in stock checks.

Skills

Communication

Customer Service

Proactive Attitude

Job description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities :

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.
• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.

Ensure that health and safety standards are adhered to within the store environment