We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment.
This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service.
Key Responsibilities :
Customer Assistance Greet and assist customers in a friendly and professional manner. Provide product information and guidance to customers to help them make informed purchasing decisions. Handle customer inquiries and resolve any issues promptly. Support the sales team in achieving store targets and goals. Assist in setting up product displays and ensuring they are visually appealing. Keep the sales floor organized, clean, and stocked with products.
Inventory Management Assist with receiving, unpacking, and organizing inventory. Conduct regular stock checks and report discrepancies to the management. Ensure products are correctly priced and labeled.
Store Maintenance Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays. Ensure that health and safety standards are adhered to within the store environment.
Requirements :
Computer Literate
Exceptional Customer Service
Matric / Grade 12 (NSC)
Tertiary Qualification is advantageous
A minimum of 1 – 2 years' experience in Sales / Retail / Business Development