Fleet Manager - KZN

LiebenLogistics; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a dedicated Fleet Manager to oversee depot operations in Durban. This role involves managing vehicle maintenance, driver performance, and ensuring exceptional customer service. The ideal candidate will be organized and customer-focused, with a strong background in transport management. Join a company that values excellence and offers a dynamic working environment where your skills will contribute to operational efficiency and customer satisfaction. If you're ready to take on a challenging yet rewarding position, this opportunity is perfect for you.

Qualifications

• Minimum 2 years' experience in transport management.
• Proven experience managing customer portfolios.

Responsibilities

• Manage vehicle fleet including maintenance scheduling and driver performance.
• Deliver high-quality customer service within SLAs.

Skills

Computer literacy

Time management

Communication

Teamwork

Stress management

Administration

Multi-tasking

Logistics management

Operational planning

CRM

Education

Matric certificate

Diploma/Degree in a relevant field

Tools

MS Office

Outlook

Job description

Fleet Manager – PnP KZN:

LiebenLogistics, part of LiebenGroup, offers end-to-end supply chain solutions and is a well-established transport company with a strong presence in the South African industry. We specialise in transporting temperature-sensitive and diverse products across short and long-haul routes. Our commitment to excellence is reflected in our industry-leading transport and distribution solutions, designed to meet and exceed customer expectations.

Role & Function:

We seek a Fleet Manager to join our Durban, KZN team. The role involves managing daily (including nightshift) depot operations, including planning, scheduling, vehicle maintenance, driver management, and customer service to meet SLA standards. The ideal candidate should be diligent, organized, customer-focused, reliable, and flexible.

Key Performance Areas:

Operations:

• Manage vehicle fleet including maintenance scheduling, weekly checks, servicing, diesel management, breakdown handling, vehicle cleanliness, and licensing.
• Coordinate with drivers to improve operational efficiency.
• Plan trips, load schedules onto applications, manage driver hours, route planning, and supervise goods loading at client sites.
• Monitor driver performance, fuel consumption, debriefs, and weekly reports.
• Manage driver licenses and Permits (PrDP).
• Track leave and overtime records.
• Motivate team members to enhance efficiency and skills.

Administration:

• Handle insurance claims, traffic fines, and vehicle maintenance records.
• Monitor driver working hours to ensure compliance.
• Complete debrief reports for ad hoc projects.

Client Service:

• Deliver high-quality customer service within SLAs.
• Build collaborative relationships with HR, IT, and clients.
• Act as a frontline contact for clients, addressing challenges proactively.

Qualifications & Experience:

• Matric certificate.
• Computer literacy (MS Office, Outlook).
• Diploma/Degree in a relevant field (advantageous).
• Minimum 2 years' experience in transport management.
• Proven experience managing customer portfolios.
• Industry-specific experience (beneficial).

Skills:

Computer literacy, time management, communication, teamwork, stress management, administration, multi-tasking, logistics management, operational planning, CRM.