Fleet Controller - PE

Objective Personnel; Gqeberha; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading logistics company is seeking a Fleet Controller to oversee vehicle tracking and driver performance in Gqeberha. The role involves managing delivery processes, ensuring customer satisfaction, and reporting metrics for optimal route execution. Candidates should possess a logistics degree or diploma and have solid experience in the industry.

Qualifications

• In-depth knowledge of the transport and logistics industry regulations.
• At least 2-3 years of experience in a similar role.
• Valid Driver's License (code 14 preferred) and own reliable transport.

Responsibilities

• Track and monitor vehicle movements.
• Manage briefing and debriefing of drivers.
• Ensure compliance with delivery deadlines and standards.

Skills

Transport Knowledge

Quality Control

Computer Literacy

Education

Degree / Diploma in Logistics / Stock Control

Job description

• Degree / Diploma in Logistics / Stock Control advantageous

Requirements

• In-depth knowledge of the operating and legislative requirements of a transport and logistics industry
• At least 2 3 years similar controlling or industry related experience
• Transport and Quality Control Knowledge
• Computer Literate
• Valid Drivers License (code 14 will be advantageous) & own reliable transport

Duties

• Tracking and Monitoring of vehicles.
• Briefing and debriefing of drivers.
• Daily reports on driver behavior including disciplinary action.
• Processing of load information.
• Processing of driver documentation.
• Managing Breakdowns.
• Knowledge of Quality Management Systems
• Management Reports.
• Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures
• Ensuring that constant contact and communication is maintained at all times with the client, the driver and the delivery point / clients customer, are effective and clear;
• Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / clients highest satisfaction and in line with the delivery requirements
• Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too
• Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times;
• Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan
• Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver debrief
• Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
• Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis
• Off route stops resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report);
• Off route travel resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
• Customer delays resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
• Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily)

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