Project Support Officer

Store Manager - TimberCity Nelspruit

Job Reference Number: Department: TimberCity
Industry: Retail
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company's policies and procedures and management best practice in order to exceed all stakeholders' expectations.

Job Description

1. Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns.
2. Identifies new business opportunities, takes calculated risks, and generates innovative ideas for implementing new business opportunities and maximizing sales.
3. Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
4. Procurement, Stock Control and Merchandising: Ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels, and stock losses are controlled.
5. Maintain Stock Variances: Maintenance of optimal stock levels.
6. Financial Management: Ensure that the Store budget is compiled in line with the agreed upon operating plans and adhered to.
7. Monitor and control all financial processes in line with best practices and company procedures.
8. Customer Service: Ensure that customer complaints are dealt with effectively and resolved.
9. Coordinate promotions, advertising, and all public relations for the store to enhance the Brand's market share in line with all company procedures.
10. Accountable for Day-to-Day Operations: Accountability for the day-to-day operations, administration, customer sales and service, and overall management and control of the branch employees.
11. Operational Analysis: Analyze operational information leading to the diagnosis of problems and success areas in the business.
12. Enhance successes and address all problem areas with the Operations Management Support Team.
13. People Management: Inspire, motivate, guide, develop, and manage employees to meet the store's objectives.
14. Apply all company policies and procedures and best practice principles to maintain a harmonious labor environment.
15. Legislative Compliance and Corporate Governance: Ensure legal compliance with all legislation relating to the operation of the business and take appropriate action in respect of all legal matters.
16. Uphold and Promote Company Values and Culture.

Job Requirements

1. Grade 12
2. Preferably a commerce bachelor's degree or equivalent experience
3. Preferably Financial or Management diploma
4. 5-10 years retail experience
5. Minimum of 3 years in a junior-mid level management position
6. Previous industry-related experience
7. Financial acumen
8. Inwards and Outwards Logistics / Procurement skills
9. Merchandising principles
10. Preferably knowledge of the Occupational Health and Safety Act