Fitness Coach

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Fitness Coach - Permanent, Royal Wharf – E16

Hours: 40 hours per week, between 05:45am - 11:15pm, Monday to Sunday (on a rota basis, 8 hours per day, 5 days per week)

Your new role:

Ballymore is an independently-minded property developer with a multi award-winning portfolio of some of Europe’s largest urban development projects.

We’re powered by our people - it’s what makes Ballymore, Ballymore. This ethos is only possible because of our team, who work together to deliver developments we are proud of.

We are now looking for a Fitness Coach to join one of our prestigious sites, providing excellent customer service to our residents.

Your new responsibilities:

• Support the Health Club Manager and Estate Management Team with operational aspects of the leisure facility.
• Deliver high-quality customer care to residents and guests.
• Follow health and safety guidelines to ensure the safety of the fitness club facilities.
• Conduct health and safety checks, including pool testing and surveillance.
• Promote leisure services to members and monitor their progress.
• Work as part of the team, greeting residents/guests, maintaining the environment and equipment.
• Provide personal training sessions when required.
• Teach exercise classes to residents/guests.
• Conduct daily Sky Pool inspections and report findings.
• Respond to emergencies in the Leisure facility.
• Familiarize with all services offered and act as a customer service liaison.
• Carry out gym and Sky Pool inductions.
• Comply with relevant legislation (Health & Safety at Work Act, Fire Cautions, COSHH, etc.).
• Complete procedural documentation promptly.
• Maintain stock, clean and organize all fitness areas and equipment.
• Monitor sound levels to ensure a comfortable environment.
• Remain on-site until appropriate cover is arranged if your shift ends without coverage.
• Attend departmental and staff meetings.
• Identify opportunities to promote PT, wellness, and other services.
• Pursue ongoing education and training.
• Cover reception and Welcome Host duties as needed.
• Assist with special events, pool testing, and pool plant duties.
• Work across multiple estate leisure facilities as required.

What you need to succeed:

• Recognized fitness qualification (Personal Trainer Level 3 or above).
• Proven ability to build strong client relationships.
• Energetic, approachable, and charismatic personality.
• Good team player.
• Ability to offer constructive advice.
• Knowledge of health & safety regulations.
• Experience in face-to-face customer service.
• Experience delivering fitness classes.