Fitment Quality Inspector (Qc)

Architectural Services; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a Fitment Quality Inspector to ensure high-quality installations and maintenance of tracking systems. This role involves resolving customer issues, managing resources, and maintaining compliance with quality standards. The ideal candidate will have extensive experience in vehicle tracking equipment fitment, strong problem-solving abilities, and a keen attention to detail. Join a dynamic team focused on continuous development and operational excellence, where your contributions will directly impact customer satisfaction and service quality.

Qualifications

• Matric and a valid driver's license are essential.
• 6-10 years' experience in vehicle tracking equipment fitment.

Responsibilities

• Resolve customer-related issues and ensure quality fitment of tracking systems.
• Manage resources and conduct technical maintenance on tracking devices.

Skills

Fault-finding skills

Problem-solving skills

Attention to detail

Education

Matric

Driver's license (Code B)

Psira Grade C

Trade test in motor electrical/electronics

Auto-electrician qualification

Job description

Vacancy: Fitment Quality Inspector

Region: Cape Town

Reporting to: Technical Manager

Overall purpose of the job: To manage and maintain quality within Fidelity Secure Drive.

Key Responsibilities:

1. Customer Issue Resolution: Maintain and resolve customer-related issues. Present and defend Fidelity Secure Drive fitment-related issues as required.
2. Quality Assurance: Ensure high-quality fitment of tracking systems, including hardware installations, repairs, and technical evaluations. Implement OEM fitment techniques and ensure adherence to quality standards.
3. Operational Support: Complete on-the-job training, attend to complaints, provide onsite and remote product support, and assist with fitments as needed.
4. Resource Management: Manage allocated resources such as vehicle cleanliness, tools, stock, and uniform. Conduct stock takes and ensure tools and stock are secure.
5. Technical Maintenance: Maintain and repair tracking systems, ensure devices are operational, and monitor data usage.
6. Compliance and Hygiene: Maintain personal hygiene as per PSIRA, keep company uniform in good condition, and adhere to company policies and procedures.
7. Continuous Development: Attend training, develop skills, and provide feedback to internal teams.

Minimum Qualifications and Experience:

• Matric
• Driver's license (Code B)
• Clear criminal record
• Psira Grade C
• Trade test in motor electrical/electronics or similar (preferred)
• Auto-electrician qualification (advantageous)
• 6-10 years' experience in vehicle tracking equipment fitment

Attributes:

• Action-oriented
• Good fault-finding skills
• Attention to detail
• Problem-solving skills