First Line Processing Supervisor

Job Category:

Health, Fitness, Medical, and Optometry

Contract:

Permanent

Business Unit:

Vereeniging

Remuneration:

R ,.00

EE Position:

No

Introduction:

An opportunity has become available for a First Line Processing Supervisor.

Key Responsibilities:

• Oversee the First Line Processing department, ensuring staff adherence to operational standards and procedures.
• Ensure daily operational activities meet required standards.

Key Performance Areas:

• Achieving operational objectives in First Line Processing.
• Maintaining quality and risk management.
• Customer relations.
• Supervising staff to meet operational goals.

Skills and Competencies:

Cognitive Skills:

• Analytical thinking and attention to detail.
• Problem solving.
• Planning, organizing, and monitoring.

Personal Skills:

• Ethical behaviour.
• Personal development.
• Flexibility and adaptability.
• Drive and commitment.

Interpersonal Skills:

• Customer service orientation.
• Relationship building.
• Communication and engagement.
• Diversity awareness.
• Teamwork and knowledge sharing.
• Conflict management.

Technical Skills:

• Systems competence.
• Laboratory skills.
• Understanding of the Principles of Excellence: ethical behaviour, teamwork, and excellence orientation.

Special Requirements:

• Overtime as required.
• Shift and weekend duties as scheduled.
• Local and national travel.
• Physically healthy with good endurance and mobility.
• Detail-oriented.
• HPCSA Registered Medical Technologist (Blood Transfusion).
• At least 2 years of Blood Transfusion experience.
• Computer literacy in MS Word, Excel, and Outlook.
• Knowledge of Blood Transfusion Standards of Practice in SAS.

Special Circumstances:

• Overtime and on-call as needed.
• Occasional travel.
• Physically healthy with reasonable endurance and mobility.