Job Description Overview
My Client, a NPO in Durban, is recruiting for a Facility Manager at their unit in Durban - KZN.
Remuneration Structure
Salary: R17 - R20 PM - negotiable. Company benefits to be discussed in interview.
Education Requirements
Matric
Business management diploma or hospitality management diploma
5 years' managerial experience. Experience in a similar role and environment would be advantageous.
Important Note
Candidates / Applicants with experience in running Care for the Aged facilities and homes will get preference.
Facility Manager Description – Job Purpose
The Facility Manager covers main areas - people & organization such as catering, cleaning, ICT, HR, accounting, marketing, hospitality, planning, workplace governance, SLA management, occupancy rates, maintenance, and furniture and asset management.
Responsibilities
- Leadership and People Management: Oversee the full operational functions of the facility, lead by example, and develop effective teams.
- Quality Management: Ensure that the facility is run in line with statutory and facility policies and procedures, undertake monthly quality assessment audits.
- Financial Management: Manage delegated budgets, ensure staff comply with financial systems, and deliver facility budget goals.
- Management: Develop a strong team spirit, network in the community, plan and implement fundraising activities, and handle complaints.
- Health and Safety: Ensure the facility meets H & S regulations, evaluate risks, and complete risk assessments.
- Admissions: Ensure admission documentation is completed and deposits are in order.
Competencies Required (Must Have)
- Excellent people skills
- Excellent managerial skills
- Budgetary control skills
- Mathematical skills - basic
- Management experience
- Fundraising skills
Key KPI's
- Revenue growth rate compared to budget
- Customer satisfaction index
- Market growth with increased market share
- Employee satisfaction index
- Energy consumption management