What will you do?SHA Risk Specialists has a position available for a Financial Lines Underwriter who will be based in Illovo.
What will make you successful in this role?The key activities of a Financial Lines Underwriter are:
- Examine insurance proposal for new and renewal business, gathering and assessing background and supporting information and providing views and analysis on the risk/account.
- Conduct necessary research, evaluate and assess the risk (including but not limited to coverage analysis, pricing and structure) and discuss/negotiating risks with the broker to effectively win or renew the risk.
- Evaluate possible risk and determine appropriate insurance premiums using underwriting tools and practices, underwriting information and own judgement and experience.
- Quote within designated authority levels and refer the account where necessary in accordance with company policy and technical guidelines.
- Monitor portfolio performance and ensure that renewals, new business, lost business and cancellative reserve are tracked and actioned.
- Set accurate, realistic premium forecasts and draft financial reporting as required in a timely manner to enable management to set budgets and monitor performance targets for your own portfolio of accounts and as a contribution to the team portfolio.
- Confidently articulate technical messaging and deliver training, as necessary, internally as well as to brokers and clients.
- Accurately enter data into company systems/portals and produce management reports that ensure the company remains aware of the nature and financial impact of all risks written for your own portfolio.
- Maintain accurate electronic records for auditing and regulatory purposes.
- Proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
- Undertake any other reasonable tasks as requested by the U/W Head or Manager to achieve team objectives.
- Adhere to and where possible, improve, all operational and procedural standards.
- Handle accounts queries and credit control queries to the satisfaction of all parties.
Qualifications & Experience- Tertiary qualification preferred (LLB, B.Comm in Insurance, Finance, Accounting or Economics)
- NQF 7 insurance or risk management qualification.
- Minimum of 3 years technical underwriting experience in the relevant line of business as an underwriter or minimum of 7 years’ insurance industry experience, with a minimum of 3 years spent in a technical underwriting department.
- FAIS Compliance
- RE5 qualification
- Competent user of Excel, Word, Outlook and other Microsoft platforms.
- Good understanding of the insurance industry including the reinsurance market and the terminologies used.
Knowledge & Skills- Critical thinking and analysis of complex risk
- Good technical understanding of policy wordings
- Able to evaluate information from various sources and solve problems
- Good decision-making skills including the ability to consider costs and benefits of various options and recommend the appropriate one as part of the referral process (to management or the technical team).
- Good communication and interpersonal skills; comfortable with phone and face-to-face complex discussions with underwriters, brokers and other relevant stakeholders.
- Good work ethic and deadline focused; able to work under pressure to meet tight deadlines and organize own workload effectively to prioritize and delegate to meet service standards.
- Operationally efficient including the ability to follow all process requirements.
- Solid presentation skills which include being able to present informally and formally for training (internal and external), marketing and renewal purposes.
- Intermediate to advanced ability to assess financial statements of businesses across a broad spectrum of industries.
- Intermediate to advanced understanding of financial markets, macro-economic factors and emerging risks impacting Financial Lines Business Unit.
- Identification of financial, governance and fraud risks.
- Research and assess risks utilizing data outside of the financial statements (e.g., SENS, social media, general news media).
- Good understanding and assessment of financial statements of businesses across a broad spectrum of industries.
- Short-term insurance knowledge including the principles of insurance and underwriting.
- Good knowledge of Financial Lines and financial lines products, covers and how to find solutions to complex issues relating to these covers.
- Risk and compliance-related obligations in adherence to Group and Regulatory guidelines.
- Knowledge of the products offered in Financial Lines would be an additional benefit.
Competencies- Collaborates, develops and maintains relationships with brokers and clients at all relevant levels of their businesses.
- Liaise with brokers, clients and potential clients preparing quotes and negotiating terms as required, writing policies and specifying any conditions that should apply to policies.
- Visit brokers to discuss renewals and new business with a focus on building relationships and developing market presence.
- Client focus – building strong client relationships and delivering client-centric solutions.
- Drives results – consistently seizing opportunities and achieving results even under tough circumstances.
- Flexibility and adaptability – rebounding from setbacks and adversity when facing difficult situations.
- Cultivates innovation – creating new and better ways for the organization to be successful.
- Problem solving.
- Ability to cope with conflicting demands and prioritize tasks.
- Developing and implementing strategy.
- Ability to perform under pressure.
- Enterprising and commercial thinking.
- Attention to detail.
- Leadership and influencing.
- Feedback on market intelligence.
- Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and/or responsibility.
- Agility and the ability to adapt to various situations including working under time constraints.