Financial Branch Advisor: Grow Client Relationships

FirstRand Bank India; Rustenburg; On-site; ZAR 180,000 - 270,000; Full time

Job summary

FirstRand Bank India, operating as FNB, invites applications for inclusion in the Branch Advisor Talent Pool for Rustenburg. The role focuses on delivering compliant, professional financial advice to walk-in and existing clients in a high-volume branch environment, with FAIS, FICA, and TCF alignment and strong governance.

As a valued member of our talent pool, you may be considered for future opportunities where customer service, relationship-building, and a passion for helping clients achieve

Qualifications

• Minimum qualification: Grade 12 / NQF Level 4.
• Preferred qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related FAIS-recognised fields.
• 1–3 years of experience in customer-facing environments within financial services.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide a positive customer experience by addressing transactional needs and expectations.
• Educate customers on the correct Banking platform aligned with their needs.
• Connect with customers by living up to the brand promise of how can we help you.

Skills

Client focus

Sales targets

Communication skills

Relationship building

Education

Grade 12 / NQF Level 4

NQF Level 5 Certificate in Banking / related field

Job description

FirstRand Bank India, operating as FNB, invites applications for inclusion in the Branch Advisor Talent Pool for Rustenburg. The role focuses on delivering compliant, professional financial advice to walk-in and existing clients in a high-volume branch environment, with FAIS, FICA, and TCF alignment and strong governance.

As a valued member of our talent pool, you may be considered for future opportunities where customer service, relationship-building, and a passion for helping clients achieve