Financial Advisor- Vaal

Momentum Group Limited; Vereeniging; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dynamic individual to attract and retain clients through exceptional sales skills. This role focuses on providing tailored financial advice while ensuring compliance with industry standards. You'll engage with clients, analyze their financial needs, and offer solutions that enhance their financial wellness. Join a forward-thinking company that values innovation and relationship-building, and make a significant impact on clients' lives while achieving your professional goals.

Qualifications

• 2-3 years of experience in a Sales/Call Centre environment is essential.
• FAIS Compliance Requirements and Regulatory examination (RE) 5 are necessary.

Responsibilities

• Engage with clients to highlight product features and benefits.
• Achieve targets on production, quality, and conversion.

Skills

Sales Experience

Client Relationship Management

Financial Advisory

Compliance Knowledge

Problem Solving

Education

Matric or equivalent NQF 4 qualification

National Senior Certificate in Finance/Business Management

Job description

Role Purpose

Attract, acquire, and retain clients by selling company products to generate new business and provide after-sales service to ensure client retention, increase market share, and contribute to overall business objectives and long-term viability.

Requirements

• 2 - 3 years experience in a Sales/Call Centre environment (essential)
• 2 years’ experience in the insurance and/or financial services industry providing financial advice (advantageous)
• Matric or equivalent NQF 4 qualification
• National Senior Certificate in Finance/Business Management or equivalent relevant qualification
• FAIS Compliance Requirements
• Regulatory examination (RE) 5
• Driver’s license and own transport (desirable)

Duties & Responsibilities

Internal Process

• Engage with prospective clients to highlight features and benefits of various products based on their financial wellness needs, supporting and guiding their decision-making process.
• Sell products aligned with clients’ financial needs by conducting affordability analysis to help achieve their financial goals.
• Calculate and advise on tax and legal implications of products or changes.
• Accurately capture client information, relevant actions, and sales on the systems.
• Complete all administrative and reporting requirements within agreed timeframes.
• Achieve set targets on production, quality, and conversion.
• Adhere to compliance requirements in the sales process in line with legislative standards.
• Provide financial advice aligned with the engagement strategy to enhance clients’ financial wellness.

Client

• Investigate client queries within the agreed service level and ensure timely feedback.
• Escalate client queries to relevant departments or stakeholders.
• Provide accurate information and advice to ensure clients receive appropriate services.
• Report regularly on service delivery against SLAs and customer targets, offering expertise and advice.
• Build and maintain relationships with clients and stakeholders.
• Recommend improvements to client service and fair treatment within your area of responsibility.
• Participate in a culture of rewarding relationships, feedback, and exceptional service.
• Proactively promote products through professional and credible Financial Advisory services.

People

• Develop and maintain collaborative relationships with peers and stakeholders.
• Participate positively in change initiatives.
• Continuously develop professional, industry, and legislative knowledge.
• Contribute to innovation by sharing and implementing new ideas.
• Own your career development.

Finance

• Identify solutions to improve cost-effectiveness and operational efficiency.
• Manage financial and other resources responsibly.
• Contribute to risk identification and communicate recommendations appropriately.

Competencies

• Analyzing Information: Process information, ask questions, and find solutions.
• Interacting with People: Build relationships and networks with enthusiasm.
• Convincing People: Persuade and negotiate effectively.
• Articulating Information: Explain concepts clearly with confidence.
• Thinking Positively: Stay optimistic and recover from setbacks.
• Meeting Timescales: Focus on targets and deadlines.