Financial Advisor - Lusikisiki

Sanlam; Mthatha; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a dynamic team at a leading financial services provider dedicated to empowering clients with tailored financial solutions. In this role, you will leverage your expertise to offer professional financial advice, fostering long-term relationships while ensuring compliance and ethical standards. Your ability to generate leads and engage with clients will be pivotal in driving the growth of the business. With a commitment to personal development and career growth, this opportunity allows you to make a meaningful impact in the financial sector while achieving your professional aspirations.

Qualifications

• Grade 12 and FAIS requirements must be met.
• Experience in financial advisory services is essential.

Responsibilities

• Provide professional financial advice to clients.
• Maintain long-term client relationships and service.
• Generate leads through networking and prospecting.

Skills

Financial advice

Client relationship management

Compliance and risk management

Financial planning

Communication skills

Education

Grade 12

FAIS Fit and Proper requirements

Job description

Who are we?

Sanlam Developing Markets [SDM](a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover, and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focuses on retail products, as well as group schemes.

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning, and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of high quality, in accordance with the business targets set. Maintain and service these clients as part of a long-term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

1. Assist in growing the Sanlam Adviser Business

• Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

• Revenue generation (Single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treating customers fairly to be applied to all client engagements
• Role is aligned to your personal career aspirations

2. Networking, prospecting, and leads generation

• Face-to-face interactions, social or business, to create business opportunities.
• Prospecting of new clients through creative opportunities such as business/social networks, associations, or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Use existing sources to establish opportunities across Sanlam businesses.
• Personalized client value propositions.
• Marketing on social media.
• Undertake selected client-focused activities to generate leads and informal prospecting opportunities.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and responding to client activities such as maturities, cancellations, or surrenders within the defined market.

3. Client consultations and sales

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/electronic information required for compliance).
• Undertake comprehensive fact-finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using relevant e-tools/instruments or systems, to ascertain the client's full financial situation; or utilize the services of a Para-Planner for this. (Draw policy history).
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
• Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review the client’s portfolio annually by undertaking the above steps.

4. Client Service

• Ensure all client interactions are ethical, courteous, and professional.
• Follow-up or refer all existing business queries to be resolved timeously through support.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills, and market/industry issues so as to service clients within the defined market.
• Initiate long-term client relationships and maintain a relational focus.

5. Monitor, update, and reporting (weekly/monthly)

• Document and present activities such as number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Maintain appropriate workflow and activity monitor system entries.

Qualifications and Experience

Grade 12, Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements, and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

Financial advice and support, production target achievement and budgeting, compliance and risk management, client relationship management, financial planning, and recommendations.

Personal Attributes

Effective communication, independence in contributing, being tech-savvy, action-oriented, interpersonal savvy, and persuasive skills.

Build a successful career with us

We’re committed to building strong, lasting relationships with our employees. We support your career, personal development, and achievement goals. The Sanlam Group offers many opportunities for growth through its various business clusters.

Core Competencies

Collaboration, resilience, results-driven, innovation, and customer focus.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process depends on your progress and the availability of managers.