Finance Manager: Personal and Business Banking

Bidvest Bank; Sandton; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading financial institution in South Africa is seeking a finance professional to manage the P&L for Merchant Services and Card Transactions. The role requires significant experience in business partnering and financial performance optimization, focusing on cost efficiency and stakeholder management. The ideal candidate will possess strong leadership skills and an analytical mindset to drive operational excellence.

Qualifications

• 5-7 years of experience in Finance and Business roles.
• Proven track record of optimizing financial performance.
• Experience in business partnering and understanding scheme costs.

Responsibilities

• Own the Merchant Services P&L and Card P&L for both Banking divisions.
• Drive performance ensuring profitability and cost control.
• Lead cost efficiency efforts across scheme activities.

Skills

Financial Acumen

P&L Management & Cost Optimization

Leadership & Team Management

Strategic Thinking & Problem Solving

Analytical Mindset

Relationship Building

Education

CA (SA) or CIMA

Job description

PRIMARY PURPOSE

The purpose of this role is to support the Personal and Business Banking divisions. It will be crucial in managing the full P&L for Merchant Services and Card Transactions across both segments. The individual will also focus on driving cost efficiency, reviewing contracts, and identifying cost-saving opportunities. The ideal candidate should have significant experience in business partnering, understanding scheme costs and processes, working closely with frontline and product teams, and a proven track record of optimizing financial performance in these areas.

TECHNICAL COMPETENCY REQUIREMENT

• Financial Acumen
• P&L Management & Cost Optimization
• Leadership & Team Management
• Strategic Thinking & Problem Solving
• Analytical Mindset
• Relationship Building & Stakeholder Management, Internal Controls, Scheme
• Cost optimisation, System integration and automation, Business case development

REQUIRED MINIMUM EDUCATION AND TRAINING

An accounting qualification CA (SA) or CIMA.

REQUIRED MINIMUM WORK EXPERIENCE

5-7 years of experience in Finance and Business roles.

KEY PERFORMANCE AREAS (KPA)

FINANCIAL

• Take full ownership of the Merchant Services P&L and Card P&L for both Business Banking and Personal Banking, ensuring accurate reporting, analysis, and financial performance.
• Drive the financial performance of card and merchant services, ensuring profitability while maintaining a focus on cost control and efficiency.
• Lead efforts to drive cost efficiency across all scheme-related activities, focusing on reducing scheme costs and penalties.
• Oversee and manage all expenses within the divisions, ensuring accurate financial reporting and controls.
• Identify opportunities to optimize costs, streamline processes, and implement cost-saving initiatives without compromising service delivery.

CUSTOMER CENTRICITY

• Ensure high levels and quality of service delivery as experienced by internal & external stakeholders.
• Interpret business/customer requirements to provide timely solutions.
• Ensure responsiveness: speed of responses, reaction time, going the extra mile, turnaround time.
• Maintain high customer satisfaction levels.
• Participate in building solid business cases for opportunities (cross-sell, upsell, acquisitions, new products, etc.), campaign formulation & tracking.
• Provide quality insights through analytics on Clients, Products, Channels, and Bankers, including rate-volume analysis, unpacking rate components, and volume impact analysis.

OPERATIONAL EXCELLENCE

• Understand division operations and how they feed into reporting systems.
• Ensure all general ledger reconciliations adhere to governance frameworks.
• Understand billing processes for relevant products and how these relate to revenue.
• Lead the Operational Risk committee for PBB Finance.

PEOPLE LEADERSHIP

• Embrace diversity in race, gender, religion, skills, and experience to foster a collaborative environment.
• Lead, mentor, and develop a team of 2 finance professionals, ensuring high performance and professional growth.

DATA MANAGEMENT

• Identify repetitive processes and reimagine workflows to eliminate manual workarounds and reduce journal entries.

STAKEHOLDER MANAGEMENT

• Collaborate with key business decision-makers.

REPORTING

• Ensure timely reporting to supported business units and external parties.

LEARNING AND GROWTH

• Stay updated on personal development and gain exposure in development areas.
• Provide training and development to staff.
• Take ownership of own career development.

WORK CONDITION : OFFICE BOUND